Kimia Yeganeh
London,ON
Summary
Proven track record at Swiss Chalet Restaurant, excelling in high-pressure environments with exceptional multitasking and customer service skills. Demonstrated ability to enhance team efficiency and guest satisfaction through effective communication and collaboration. Specialized in reservation handling and payment processing, contributing to a seamless dining experience.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Swiss Chalet Restaurant
12.2023 - Current
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Managed reservations effectively, accommodating special requests, and ensuring accurate guest counts.
Restaurant Team Member
Swiss Chalet Restaurant
11.2023 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Restock condiment dispensers, napkins, silverware, and drink machines to prevent shortages.
Restaurant Team Member
Cousin Vinny's Pizza & Deli
01.2023 - 11.2023
- Handled sensitive information securely while processing payments through various methods, including cash, credit cards, and gift cards.
- Responded promptly to requests for assistance, spills, and customer inquiries.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Bachelor of Science - Health Sciences
University of Western Ontario
London, ON01.2023
Skills
- Customer Service Excellence
- POS System Proficiency
- Drive-Through Operations
- Hostess Duties
- Interpersonal skills
- Phone Handling
- Kitchen Assistance
- Team Collaboration
- Order Management
- Opening and Closing Procedures
- Strong Multitasking
- Complaint Resolution
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Restaurant Hostess
Swiss Chalet Restaurant
12.2023 - Current
Restaurant Team Member
Swiss Chalet Restaurant
11.2023 - Current
Restaurant Team Member
Cousin Vinny's Pizza & Deli
01.2023 - 11.2023
Bachelor of Science - Health Sciences
University of Western Ontario
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