Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leah Bassindale

Fisherville,ON

Summary

PROFILE

Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Mortgage Specialist

Royal Bank of Canada, RBC
03.2022 - Current
  • Developed extensive network of referral partners to source new mortgage loan opportunities.
  • Processed loan applications and monitored progress from start to finish.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.
  • Proactively identified solutions for customers experiencing credit issues.
  • Enhanced client trust in the organization through transparent communication and consistent delivery on commitments.

Lunch Supervisor

GEDSB
09.2022 - 06.2023
  • Encouraged students to stay on task of eating meals by reminding students to remain seated and use inside voices.
  • Resolved conflicts between students effectively, fostering an inclusive environment for all.
  • Developed strong relationships with students, establishing trust and rapport that contributed to a positive dining experience.


- Still currently help and cover when full time supervisors are unable

Banking Advisor

Royal Bank of Canada, RBC
10.2019 - 03.2022
  • IFIC Mutual Fund Accreditation
  • Proactively engaging clients to identify day to day banking operations, investment, home financing, credit and retirement planning needs
  • Direct focus on client education of digital capabilities and leveraging technology
  • Create and facilitate partner relationships to maximize client experience and opportunity
  • Active peer leader within the branch for sales training, community engagement and involvement in RBC initiatives
  • Create and maintain individualized financial plans with strong communication to clients

Sales Representative

RE/MAX Twin City Realty Inc
02.2015 - 10.2019
  • Residential Real Estate Sales Representative with five years of experience selling properties, homes, land, and farm listings throughout Haldimand, Norfolk, Brantford and Hamilton
  • Excellent knowledge and understanding of documentation and document preparation for all types of transactions, permits or applications regarding real estate
  • A self-starter and business developer with a proven record of success over each year
  • A proven closer and adept at handling any and all issues as they arise throughout the entire transaction process

National Sales Manager

Integrity Health Group
01.2013 - 01.2015
  • Responsible for National account building and maintenance within Health and Wellness Industry working directly with Corporate Buyers and analytics team at national retailers such as Shoppers Drug Mart, Walmart, Rexall, Target, Costco, Loblaws etc
  • Managed over 75 sales teams across Canada focusing on results driven employee education and sales training, customer retention and brand awareness
  • Role included creating, planning and executing promotional campaigns nationwide to bring brand awareness while promoting a healthy, active lifestyle to customers
  • Lead strategy teams alongside other health focused companies (Lululemon, fitness studios, health food stores etc) to collaborate on national 'Healthy Living/Healthy Lifestyle' campaigns
  • 2013/14 - Increased Canadian National business by 52%

Large Account Manager - Health Food Channel

Integrity Health Group
11.2011 - 12.2012
  • Responsible for National/Large account building and maintenance within Consumer Package Goods Industry reporting directly to the National Sales Manager
  • Data analysis and sales projections of key accounts
  • Responsible for gaining new business as well as maintaining and improving overall business in current accounts within Canada's Health Food Channel
  • Must hit monthly quotas and selling targets in fast paced and competitive industry

Regional Account Manager

Xerox Canada (Advanced Office Solutions)
01.2010 - 11.2011
  • Cold calling and driving new business to hit a monthly/quarterly/annual target
  • Managing current accounts with accounting, service, day to day business
  • Undergo and excel at continual product/sales training
  • Facilitate shadow training days and sales tutorials for new hires
  • Achieved 111% of 2010 territory plan
  • Recognition conference for the top 20 Sales Reps in Canada

Research Assistant

St. Francis Xavier University
09.2007 - 05.2010
  • Conducted field and data research for Dr
  • Angela Thompson
  • Ignited research completed for St
  • Francis Xavier University as well as the Halifax Health Region pertaining to the health and fitness of children and also the determining factors of childhood obesity

Education

Bachelor of Arts - Kinesiology, Psychology

St Francis Xavier University
Antigonish, NS
05.2007

Skills

  • Verbal communication
  • Dedicated team player
  • Resourceful
  • Professional and mature
  • Relationship building
  • Conflict resolution

Certification

  • Mutual Fund Licence - IFIC
  • Indigenous Culture Safety Training - certified
  • Coaching Level 1

Timeline

Lunch Supervisor

GEDSB
09.2022 - 06.2023

Mortgage Specialist

Royal Bank of Canada, RBC
03.2022 - Current

Banking Advisor

Royal Bank of Canada, RBC
10.2019 - 03.2022

Sales Representative

RE/MAX Twin City Realty Inc
02.2015 - 10.2019

National Sales Manager

Integrity Health Group
01.2013 - 01.2015

Large Account Manager - Health Food Channel

Integrity Health Group
11.2011 - 12.2012

Regional Account Manager

Xerox Canada (Advanced Office Solutions)
01.2010 - 11.2011

Research Assistant

St. Francis Xavier University
09.2007 - 05.2010
  • Mutual Fund Licence - IFIC
  • Indigenous Culture Safety Training - certified
  • Coaching Level 1

Bachelor of Arts - Kinesiology, Psychology

St Francis Xavier University
Leah Bassindale