Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Leaden Menor

Sherwood Park,AB

Summary

I am a recent graduate from the University of Alberta with a Bachelors in Science. My educational background is primarily in biology and chemistry, and my interests pertain to working in a team-based environment where I can expand my experience and growth. I have 8 years of customer service experience and I am eagar to apply my skills in a new environment.

Overview

8
8
years of professional experience

Work History

Administration

Sojourn Psychology
Sherwood Park, AB
05.2022 - Current
  • Greet and direct clients and create a positive impression of the company
  • Respond to phone calls, voicemails, and emails
  • Record pertinent information from new clients over the phone and in-person
  • Maintain extensive knowledge of psychologists specialties and preferred age-ranges to effectively match new clients
  • Managed the schedules and appointments of 15 different psychologists
  • Maintain client confidentiality with all tasks

Food Service Attendant

Edmonton General Continuing Care Centre
Edmonton, AB
02.2022 - 02.2023
  • Communicated with residents and nurses to ensure proper diet
  • Sanitized dining area, kitchen, and other areas
  • Guaranteed outstanding service in a fast-paced environment
  • Organized and reliable in completing tasks with quick turnaround time
  • Delivered and served food to 300+ residents
  • Adapted to different needs of residents.

Supervisor

Dairy Queen
Sherwood Park, AB
06.2016 - 03.2022
  • Applied leadership practices to promote a strong team every shift
  • Mentored new employees to ensure a high standard of efficiency
  • Maintained the cleanliness of the store
  • Fulfilled customer complaints quickly and effectively
  • Promoted and upsold new products
  • Experience with food safety, assembly, preparation, and POS system
  • Handled 400+ customers daily
  • Carry, stock and organize heavy merchandise

Education

Bachelor of Science - Biology And Chemistry

University of Alberta
Edmonton, AB
04.2024

Skills

  • Comfortable with Microsoft Office
  • Competency with HealthQuest
  • Strong, clear communication
  • Quick Learner in a fast-paced environment
  • Time Management
  • Multitasking
  • Teamwork
  • Growth Mindset

Accomplishments

  • Alexander Rutherford Scholarship (2020)

References

References available upon request.

Timeline

Administration

Sojourn Psychology
05.2022 - Current

Food Service Attendant

Edmonton General Continuing Care Centre
02.2022 - 02.2023

Supervisor

Dairy Queen
06.2016 - 03.2022

Bachelor of Science - Biology And Chemistry

University of Alberta

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Leaden Menor