Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Layla Satimova

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication skills, capability to prioritize and organize tasks, and in-depth understanding of industry concepts.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Project Coordinator

BA Consulting Group
02.2022 - Current
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.
  • Responded to requests for information on materials to inquiring parties.
  • Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.

Administrative Assistant

Toronto Psychological Services & Research Centre
07.2020 - 01.2022
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Maintain daily appointments of all client and clinical staff members.
  • Perform basic bookkeeping functions.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Maintain a high level of confidentiality in all interactions.
  • Executed record filing system to improve document organization and management.

Sales Associate

The Nuance Group / Dufry
09.2019 - 10.2020
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Education

Bachelor of Arts - Political Science

University of Toronto
Toronto, ON
2021

Skills

    COMPUTER SKILLS

    Microsoft Office (Excel, Word, PowerPoint, Outlook)

    Social Media (Facebook, Instagram, Youtube)
    Video Editing Zoom, Ring Central, Streamyard
    Google Drive, Dropbox, Trello, Powerdiary, Canva Creating Promotional Graphics & Writing

    ______________________________________

    INTERPERSONAL SKILLS

    Problem Solving

    Critical Thinking

    Customer Needs Assessment

    Lead Generation

    Sales Development

    Customer Retention

    Revenue Generation

    Network Development

    Cost Management

    Deadline Adherence

    Team Leadership

    Customer Service

    Relationship Building

    Workload Management

    Flexible and Adaptable

    _______________________________________

    WRITING SKILLS

    Creative Writing

    Promotional Writing Research Proof-reading & Editing

Accomplishments

  • Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
  • Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
  • Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • Canadian Investment Funds Course - IFSE Institute (In-progress)
  • Financial Markets - Yale University
  • The Business Intelligence Analyst - Udemy
  • Business Analysis - Udemy

Languages

English
Native or Bilingual
French
Elementary
Turkish
Professional Working
Russian
Professional Working

Timeline

Project Coordinator

BA Consulting Group
02.2022 - Current

Administrative Assistant

Toronto Psychological Services & Research Centre
07.2020 - 01.2022

Sales Associate

The Nuance Group / Dufry
09.2019 - 10.2020

Bachelor of Arts - Political Science

University of Toronto

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Layla Satimova