Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laycie Hind

calgary,Canada

Summary

Dynamic customer service professional with a proven track record at Tim Hortons, excelling in customer satisfaction and active listening. Skilled in critical thinking and fostering customer relations, I implemented efficient processes that enhanced service quality and improved client experiences. Committed to delivering exceptional results while maintaining high standards of hygiene and safety.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Tim Hortons
Calgary, AB
06.2021 - Current

Served customers with high efficiency and attention to detail. Prepared food items in accordance with health and safety standards. Cleaned food preparation areas to maintain hygiene and safety protocols.

Gardener/landscaping

Poppa G's Gardening
Calgary, AB
05.2018 - 01.2021
  • Cultivated diverse plant species to enhance garden aesthetics and biodiversity.
  • Coordinated landscape maintenance activities to promote optimal growth and health of plants.
  • Implemented sustainable gardening practices to reduce resource consumption and environmental impact.

Cleaner

S & S Cleaning
Calgary, AB
03.2015 - 03.2019

Ensured cleanliness of showhomes to enhance visual appeal for prospective buyers.

Executed post-construction cleaning to prepare homes for occupancy.

Performed move-out cleans to facilitate smooth tenant transitions.

Education

James Fowler
Calgary, AB
2018

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Customer satisfaction measurement
  • Customer relations

Timeline

Customer Service Representative

Tim Hortons
06.2021 - Current

Gardener/landscaping

Poppa G's Gardening
05.2018 - 01.2021

Cleaner

S & S Cleaning
03.2015 - 03.2019

James Fowler
Laycie Hind