Lawrence Napolitano
Montreal
Summary
As a graduate of McGill University's cybersecurity program, I possess a solid foundation in applied cybersecurity techniques and practices. With schooling experience in threat detection, risk assessment, and implementing security measures. My proactive approach to problem-solving and commitment to staying abreast of the latest developments in cybersecurity make me a valuable asset to any team seeking to fortify their digital defences.
Overview
9
9
years of professional experience
Work History
Corporate Cards Associate
Bank of Montreal
10.2024 - Current
- Strong communication and customer service skills
- Prioritized keeping customer information safe & confidential to ensure the company’s integrity & reputation
- Collaborated with internal teams (finance, risk, and operations) to resolve cardholder issues efficiently and maintain service level standards
Security Officer
Garda World
10.2019 - 08.2022
• Monitored premises regularly to maintain order & establish security presence
• Utilized strong communication skills to interact with staff, guests, vendors & law enforcement personnel in a professional manner
• Enforced safety regulations, policies and procedures to ensure a safe environment.
Manager Car Jockey
Audi Prestige
09.2016 - 09.2018
• Performed daily inspections on vehicles prior to service for maintenances & damages
• Ensured that all paperwork was completed accurately & handled the records/billing/personal information of clients
• Client interaction & customer service
• Managed & organized the workspace to ensure an efficient flow within the team
Education
Certification in Applied Cyber Security - Cyber Security
McGill University
Montreal12-2023
High School Diploma -
Laurier MacDonald
Montreal, QC06-2014
Skills
- Computer/Software repair
- Java
- Wireshark Usage Risk Mitigation
- Adaptability & Flexibility
- Customer Service
- Communication & teamwork
- Thrive in team based and/ or individual settings
- Fluent in English, French & Italian
Timeline
Corporate Cards Associate
Bank of Montreal
10.2024 - Current
Security Officer
Garda World
10.2019 - 08.2022
Manager Car Jockey
Audi Prestige
09.2016 - 09.2018
Certification in Applied Cyber Security - Cyber Security
McGill University
High School Diploma -
Laurier MacDonald