Lawrence Field
London
Summary
Restaurant Manager with extensive experience in delivering outstanding customer service and operational excellence. Proven ability to lead teams effectively and enhance guest satisfaction through innovative dining experiences. Actively seeking permanent opportunities in the hospitality sector, with openness to various roles that support professional development. Committed to creating a positive work environment and exceeding customer expectations. Friendly, outgoing and reliable professional in restaurant industry with background in cooking and management responsibilities. Passionate about maximizing kitchen productivity.
Overview
24
24
years of professional experience
1
1
Certification
Work History
PT Line Cook- AKM in training
Crabby Joes
London
11.2025 - Current
- Prepared fresh ingredients for daily menu items and specials.
- Cooked and garnished dishes according to established recipes and presentation standards.
- Cooked multiple orders simultaneously during busy periods.
- Prepared and cooked a variety of grilled meats and vegetables.
Seasonal Food Truck Line Cook
Fries R Us
06.2022 - 10.2025
- Seasonal summer day Position
- Season ends Oct 2025
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Restaurant General Manager
A&W Restaurants
10.2023 - 08.2024
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Grocery Clerk/Meat Department
Food Basics
08.2022 - 11.2023
- Stocked shelves with fresh produce and grocery items efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Stocked shelves, rotated merchandise and ensured product freshness.
Shift Manager
Burger King
10.2022 - 05.2023
- Supervised daily operations and managed staff schedules during peak hours.
- Trained new employees on procedures and customer service expectations.
- Handled customer complaints effectively, promoting a positive dining experience.
- Monitored cash handling procedures for accuracy during shifts.
Kitchen Manager
Crabby Joes
07.2021 - 05.2022
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Bartender and Server
Imperio Banquet Hall
03.2017 - 07.2020
- Mixed and served beverages according to customer preferences and standard recipes.
- Maintained cleanliness of the bar area and ensured proper inventory management.
- Engaged with customers to create a welcoming atmosphere and enhance their experience.
Restaurant Manager
Symposium Café
03.2002 - 07.2006
- Enhanced customer satisfaction by implementing efficient floor management strategies and maintaining a clean, inviting dining environment.
- Assisted in revenue growth by contributing innovative ideas for menu development, promotions, and special events.
- Resolved customer complaints promptly and professionally, leading to repeat business and positive reviews.
- Fostered teamwork among staff members through clear communication of goals, expectations, and responsibilities.
Education
Diploma - Child Youth Worker
Fanshawe College
London01.2001
High school diploma -
Strathroy District Collegiate Institute
Stratrhroy, Ontario01-1998
Skills
- Customer service
- Food safety
- Menu preparation
- Inventory management
- Staff training
- Time management
- Cost control
- Scheduling optimization
- Full service restaurant background
- Operations management
- Staff scheduling
Certification
• Smart Serve Expired (willing to retrain)
• Food Handler 2028
• Food Handler 2028
Timeline
PT Line Cook- AKM in training
Crabby Joes
11.2025 - Current
Restaurant General Manager
A&W Restaurants
10.2023 - 08.2024
Shift Manager
Burger King
10.2022 - 05.2023
Grocery Clerk/Meat Department
Food Basics
08.2022 - 11.2023
Seasonal Food Truck Line Cook
Fries R Us
06.2022 - 10.2025
Kitchen Manager
Crabby Joes
07.2021 - 05.2022
Bartender and Server
Imperio Banquet Hall
03.2017 - 07.2020
Restaurant Manager
Symposium Café
03.2002 - 07.2006
Diploma - Child Youth Worker
Fanshawe College
High school diploma -
Strathroy District Collegiate Institute