Tiffany Curtis
Fort St. John
Summary
Dynamic supervisor in training with a strong background in food service and customer engagement. Known for effective communication and teamwork, contributing to streamlined operations and improved customer experiences.
Detail-oriented baker and line cook with a proven track record in customer service and food safety. Committed to maintaining high standards of cleanliness while managing multiple tasks effectively.
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Motivated Junior Leader eager to gain additional leadership experience and develop professional skills. Offering strong communication and organizational abilities along with a friendly and flexible approach.
Overview
12
12
years of professional experience
Work History
Baker/Line Cook/Supervisor in Training
Tasty Dogs
Fort St. John, BC
09.2023 - Current
- Prepared a variety of baked goods, ensuring quality and consistency in flavor and presentation.
- Operated commercial ovens and mixers, maintaining equipment for optimal performance.
- Collaborated with team members to meet production schedules and fulfill customer orders efficiently.
- Monitored inventory levels of baking ingredients, reducing waste through effective stock management.
Budtender
Portage Mountain Cannabis
Fort St John
05.2024 - 12.2024
- Developed promotional materials to enhance customer engagement and drive sales initiatives.
- Collaborated with management to assess market trends, informing inventory purchasing decisions.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Restocked supplies and arranged displays.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
- Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
Bakery Clerk
Save On Foods
Fort St. John, BC
11.2023 - 05.2024
- Assisted customers with product selection and inquiries, ensuring excellent service and satisfaction.
- Restocked bakery shelves, maintaining organized displays and product freshness.
- Operated bakery equipment safely and efficiently to prepare high-quality baked goods.
- Monitored inventory levels, notifying management of shortages to ensure uninterrupted supply.
- Conducted quality checks on baked items, ensuring consistency in taste and presentation for customer appeal.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
- Inspected goods to establish accurate pricing and labeling.
Baker
Baking Me Crazy
Fort St. John, BC
09.2023 - 11.2023
- Developed and executed innovative recipes for breads, pastries, and cakes.
- Oversaw daily operations to ensure consistent product quality and customer satisfaction.
- Trained and mentored junior bakers on techniques and best practices.
- Managed inventory levels to minimize waste while meeting production demands.
- Ensured compliance with health regulations and safety standards in baking processes.
- Designed visually appealing displays for baked goods to enhance customer experience.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
Housekeeper
Ramada Northern Grand
Fort St. John, BC
03.2023 - 09.2023
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Lead Budtender
Canna Cabana
Fort St. John, BC
10.2022 - 12.2022
- Led daily operations of dispensary, ensuring compliance with regulations and company standards.
- Trained and mentored staff on product knowledge and customer service best practices.
- Enhanced customer experience by providing personalized consultations and recommendations.
- Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
Liquor Store Clerk
Safeway
Fort St. John, BC
11.2021 - 11.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained inventory accuracy through regular stock checks and organization.
- Ensured compliance with state liquor laws and regulations during operations.
- Provided exceptional customer service by assisting with product selection and inquiries.
- Assisted in managing promotional displays to increase product visibility and sales.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
Barista
Starbucks
03.2019 - 11.2021
- Trained new baristas on coffee preparation and customer service standards.
- Ensured consistency in beverage quality through adherence to recipes and presentation guidelines.
- Managed cash register operations, handling transactions with accuracy and efficiency.
- Monitored inventory levels, placing orders to maintain stock of essential supplies.
- Developed strategies to enhance customer experience, resulting in increased satisfaction ratings.
- Implemented new cleaning protocols, ensuring compliance with health and safety regulations.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Housekeeper
Stonebridge Hotel
Fort St. John, BC
10.2018 - 03.2019
- Trained new staff on cleaning protocols and safety procedures.
- Implemented efficient inventory management processes for cleaning supplies.
- Developed and maintained daily, weekly, and monthly cleaning schedules.
- Enhanced guest experience by promptly addressing special requests and concerns.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Barista
Oak Bay Marine Group
Victoria, BC
06.2015 - 06.2018
- Mentored junior staff, fostering a collaborative environment and enhancing team performance.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods. (also wokred in lunch prep)
Residential Cleaner
Pure White Cleaning
Kelowna, BC
06.2014 - 06.2015
- Managed time efficiently to complete multiple cleaning assignments within tight schedules.
- Utilized eco-friendly cleaning products to promote health and environmental sustainability.
- Conducted thorough cleaning of residential spaces, ensuring high standards of cleanliness and hygiene.
- Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
- Enhanced client satisfaction by addressing concerns promptly and professionally.
- Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards.
Education
High School Diploma -
Foodsafe Level 1 Certified
High School Diploma -
Mount Douglas Secondary School
Victoria, BC06-2014
High School Diploma -
WHIMIS Training Colmpleted
High School Diploma -
Serving It Right Certified
High School Diploma -
Selling It Right Cerifited
High School Diploma -
BC Lotto! Certified
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Attention to detail
- Cleanliness standards
- Adaptive and creative
- Quality control
- Creative problem solving
- Professional telephone manner
- Decorating skills
- Teamwork and collaboration
- Multitasking
- Clear communication
- Team cooperation
- Reliable and responsible
Timeline
Budtender
Portage Mountain Cannabis
05.2024 - 12.2024
Bakery Clerk
Save On Foods
11.2023 - 05.2024
Baker/Line Cook/Supervisor in Training
Tasty Dogs
09.2023 - Current
Baker
Baking Me Crazy
09.2023 - 11.2023
Housekeeper
Ramada Northern Grand
03.2023 - 09.2023
Lead Budtender
Canna Cabana
10.2022 - 12.2022
Liquor Store Clerk
Safeway
11.2021 - 11.2022
Barista
Starbucks
03.2019 - 11.2021
Housekeeper
Stonebridge Hotel
10.2018 - 03.2019
Barista
Oak Bay Marine Group
06.2015 - 06.2018
Residential Cleaner
Pure White Cleaning
06.2014 - 06.2015
High School Diploma -
Foodsafe Level 1 Certified
High School Diploma -
Mount Douglas Secondary School
High School Diploma -
WHIMIS Training Colmpleted
High School Diploma -
Serving It Right Certified
High School Diploma -
Selling It Right Cerifited
High School Diploma -
BC Lotto! Certified