Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lawrence Brunson

West Covina

Summary

Proactive team member with passion for workplace safety, great people skills and solid background of superior performance in related roles. Demonstrating 4 years of efficiency and safety, known for contributing to team objectives through hard work and collaboration. Productive Warehouse Associate with forklift certification and over 4 years in warehouse-based logistics. As well as 4 years of customers experience looking to expand to new working fields. Detailed-oriented with extraordinary problem-solving abilities. Skilled in receiving freight, shipping and maintaining and tracking inventory. Physically fit and agile with ability to lift over 150 pounds. Also personable and dedicated Customer Service Representative with extensive experience. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Security Officer

Allied Universal Security Services
01.2022 - Current

-Allowed residents and visitors gate access to the community.

-Watched cameras overlooking the property making sure of no suspicious activity.

-Assisted the residents when they called the security office.

-Patrolled the community and issued citations when necessary.

-Locked and unlocked all gates, community center and outdoor courts.

-Took hourly reports and incident reports when needed.

Service Specialist

Best Buy
05.2021 - 12.2021
  • Delivered Best Buy appliances to customers residents
  • Made sure not to damage products and customers property
  • Assisted with installing customer appliances
  • Resolved any issue customers may have with products or service

Unloader/Loader/Shipping

Trulite Glass and Aluminum Solutions
10.2017 - 04.2021
  • Preloaded glass that was prepared to go into the oven to be tempered
  • Double checked sketches and measurements of the glass to make sure everything was accurate before tempering
  • Unloaded and inspected glass to make sure there were no distortions, cold cracks, or chipped corners before leaving the tempering department
  • Assisted with making sure the oven was operating correctly and let management know when the glass quality was poor because of oven malfunctions
  • Maintained a clean work environment by cleaning up and taking out full broken glass bins
  • Worked in the shipping department when needed
  • Made sure orders were complete in full and on time by gathering glass pieces throughout the warehouse
  • Prepared and completed A-frames to be ready for delivery
  • Loaded glass onto delivery trucks
  • Operated forklifts and electric pallet jacks safely throughout the warehouse
  • Wore proper PPE and maintained a safe work place

Shipping and Receiving/Order Puller/Freight team

Home Depot
12.2014 - 09.2017
  • I worked the shipping and receiving, order puller, and freight team departments while I was employed at The Home Depot
  • Assisted customers over the phone and the on sales floor
  • Assisted with making delivery appointments with contractors and vendors
  • Prepared shipment labels
  • Unloaded merchandise from delivery trucks quickly and efficiently using both a sit down forklift outside the store and a stand-up reach truck in the receiving department
  • Picked up products from designated locations using various tools and transferred to appropriate areas for further processing
  • Monitored aisles and floor areas for neatness and organization to enable reach trucks to effectively operate throughout store
  • Operated store equipment with caution and according to manufacture instructions to reduce risk of accidents and malfunctions
  • Used store scanners to pick items and complete orders
  • Used forklifts, hand pallet jacks, electric pallet jacks and reach trucks to more items throughout the store
  • Assisted with making home deliveries, making sure products were delivered without any damage
  • Packaged items with appropriate materials to prevent damage during shipping
  • Communicated with customers to discuss packing needs and any special circumstances
  • Made sure the snake for the freight team set up and ready for when they came in
  • Unloaded freight trucks, separated store products as they came off the truck and put them in the correct departments on the floor

Intern

City of Inglewood Building and Planning Department
08.2014 - 11.2014
  • A summer program that allowed me to gain work experience after high school
  • My duties were to pull files and blueprints for the contractors that came in
  • Answered phones
  • Assist the office employees with organizing and running errands as I was needed

Education

High School Diploma -

Paramount High School
Paramount, CA
06.2014

Skills

  • Active Listening
  • Speaking
  • Monitoring
  • Writing
  • Teamwork
  • Time Management
  • Forklift Operations
  • Pallet Jack Safety
  • Conveyor Belt Safety
  • Lift Trucks
  • Order Correction
  • Inventory Management
  • Scanners
  • Electric Pallet Jack Safety
  • Refunds, Exchanges, and Adjustments
  • Customer Service/Assistance
  • Compliance with Customer Specifications
  • Credit and Cash Transactions
  • Cash Register Operations
  • Basic Math Skills
  • Cleaning and Sanitizing
  • Order Picking and Processing
  • Tow Truck Operator

Accomplishments

  • My partner and I named number one delivery team each month that I've been at Best Buy.

Certification

-Guard Card

-TWIC Card

-Forklift Certification

-Valid Drivers License

Timeline

Security Officer

Allied Universal Security Services
01.2022 - Current

Service Specialist

Best Buy
05.2021 - 12.2021

Unloader/Loader/Shipping

Trulite Glass and Aluminum Solutions
10.2017 - 04.2021

Shipping and Receiving/Order Puller/Freight team

Home Depot
12.2014 - 09.2017

Intern

City of Inglewood Building and Planning Department
08.2014 - 11.2014

High School Diploma -

Paramount High School
Lawrence Brunson