LAVPREET SINGH
Brampton,Ontario
Summary
To be a part of a company that indulges professional growth which provides a challenging and rewarding career while allowing me to utilize my knowledge and skills. Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.
Overview
4
4
years of professional experience
Work History
Head Waiter
Snoop Cafe & Restaurant
Sri Ganganagar , India
03.2023 - 01.2024
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Desk Staff Member
Coffee Mint
Hanumangarh , India
01.2021 - 01.2023
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Promoted environmental sustainability by implementing waste reduction initiatives within the store operations practices.
- Conducted regular equipment maintenance checks, minimizing downtime and preserving product quality.
- Demonstrated knowledge of various beverages, including cocktails, wines, and beers, guiding customers in their selections.
Pizza Shop Assistant
Dominoes Pizza
Sri Ganganagar , India
01.2020 - 01.2021
- Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
- Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
- Supported head chef in managing kitchen staff schedules, ensuring adequate coverage during peak times for optimal efficiency.
- Collaborated with head chef to develop new pizza recipes, resulting in increased menu variety and guest praise.
- Improved pizza production efficiency by streamlining ingredient preparation and dough handling techniques.
Education
Genius Model Sr. Sec. School
Suratgarh, IndiaComputer Engineering Technician - Information Technology
Northern College of Applied Arts And Technology
Scarborough, ON12.2025
Skills
- Proven initiative and ability to work with minimal supervision
- Good team player and multitasking capabilities as well as hard working and responsible
- Fast learner and dedicated to delivering team success
- Hardworking and responsible
- Strong problem-solving skills and leadership abilities
- Menu presentation
- Guest Relations Management
- High-volume dining
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Availability
Part time (Any shift)
Scrolling internet in leisure time to find new things for my profession
I use to discover new food items and the great communication skills to deal with modern and young customers
Timeline
Head Waiter
Snoop Cafe & Restaurant
03.2023 - 01.2024
Desk Staff Member
Coffee Mint
01.2021 - 01.2023
Pizza Shop Assistant
Dominoes Pizza
01.2020 - 01.2021
Genius Model Sr. Sec. School
Computer Engineering Technician - Information Technology
Northern College of Applied Arts And Technology