FRED BUKENYA
Procurement
Surrey,British Columbia
Summary
compassionate worker with over 5 years of experience in fast-paced positions, committed to sharing work experiences and abilities as well as learning from superiors and delivering the best. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
9
9
years of professional experience
Work History
Volunteer
St. Felix Centre
01.2024 - 03.2024
- Responded to overdoses and other medical emergencies with advice and guidance from the shift lead
- Demonstrated awareness and understanding of de-escalation and crisis intervention strategies
- Provided feedback to the Shift Supervisor, or other staff as per the organizational structure
- Treated people equitably without discrimination or judgment and reported any violation of this rule
- Ensured a respectful, friendly, and safe environment by utilizing crisis/conflict de-escalation tools
- Maintained appropriate personal boundaries with guests, and refrained from involvement with guest's personal affairs or other business that could have led to a conflict of interest
- Respected and protected the rights of guests, including but not limited to their right to independence, autonomy, and self-determination; their right to choose and practice individual values, beliefs, religion, and culture; their right to privacy and dignity; and their right to live free from retaliation, discrimination, and abuse.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Coordinated and managed volunteer activities for community service projects.
Operations Manager
VANGUARD Turkey Lojistik Hizmetler A.S
01.2021 - 01.2023
- Carried out inspections of the workplace and take appropriate action to ensure compliance
- Prepared weekly, andmonthly health and safety inspection reports
- Conducted induction training to new employees.
- Collaborated with management to develop comprehensive health and safety policies for the company.
- Managed hazardous materials handling procedures, ensuring proper storage, labeling, and disposal.
- Reduced the occurrence of accidents by implementing safety training programs for employees.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Project Coordinator
WAKATI Foundation |
04.2018 - 04.2019
- Completed case file reporting for all residents in an organized and timely manner
- Provided guidance and support to volunteers and students to ensure completion of shift duties
- Assisted in the delivery of in-house programs
- Supported clients and families with sympathy during times of difficulties
- De-escalated stressful situations using individual and family crisis interventions
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Facilitated group therapy sessions to build supportive and communicative client networks
- Implemented community outreach programs to provide mental health awareness.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Responded to requests for information on materials to inquiring parties.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Administrator
AEGIS BVI
01.2015 - 01.2017
- Update daily nominal roles
- Controls operations and logistics within the base
- Monitors all electronic surveillance systems in the Control Centre.
- Translate for Swahili-speaking guards to English
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Collected, validated, and distributed information to employees.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Generated reports detailing findings and recommendations.
Education
Bachelor of Arts - Medical Social Work
Makerere University
Kampala Uganda02.2012
Skills
- Able to communicate fluently in English
- Excellent customer service skills with great ability to work with little or no supervision
- Capable of working under pressure with great problem-solving skills and a great team player
- Over 3 years of experience in building community support, community assessment, and evaluation
- Immense flexibility in terms of work assignments and work hours
- Superior interpersonal skills, able to build consensus, consult, and establish and maintain effective working relationships with staff, clients, volunteers, community, and government agencies
- Self-motivated, able to take initiative, work with minimal supervision, and as a collaborative team member
- Flexible and willing to travel to various sites
- Able to work with multiple nationalities and cultures
- Proven time management skills: able to organize and prioritize multiple tasks to meet deadlines
- Flexible and willing to travel to various sites
- Positive Attitude
- Teamwork and Collaboration
- Flexible and willing to travel to various sites
- Attention to Detail
- Adaptability and Dependability
- Flexible and willing to travel to various sites
- Relationship Building
- Professional Appearance
- Foreign language proficiency
- Social Media Management
- Flexible and willing to travel to various sites
- Cross-cultural understanding
- Flexible and willing to travel to various sites
- Proven time management skills: able to organize and prioritize multiple tasks to meet deadlines
- Flexible and willing to travel to various sites
- Proven time management skills: able to organize and prioritize multiple tasks to meet deadlines
- Flexible and willing to travel to various sites
Training
- Ontario security guard license, Paragon Security, Toronto ON Canada - 01/2024
- Emergency first aid /CPR-C & AED, Paragon Security, Toronto, ON, Canada - 01/2024
- Work Health and safety awareness, Toronto, Canada
- Naloxone training certification, St, Paul’s Foundation. Canada
- Ontarians with disabilities Training certification, Toronto Canada
- Certificate in firefighting and prevention
- International certificate in Occupational Safety and Health, NEBOSH
- Ontario Driving License level 2.
Languages
English
Full Professional
Swahili
Native or Bilingual
Traveling
I love meeting new people of different nationalities and cultures.
Timeline
Volunteer
St. Felix Centre
01.2024 - 03.2024
Operations Manager
VANGUARD Turkey Lojistik Hizmetler A.S
01.2021 - 01.2023
Project Coordinator
WAKATI Foundation |
04.2018 - 04.2019
Administrator
AEGIS BVI
01.2015 - 01.2017
Bachelor of Arts - Medical Social Work
Makerere University
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