Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Lavender Laforet

Victoria,BC

Summary

Dependable restaurant hostess with background in providing top-notch customer service. Experienced in managing reservations, coordinating dining room staff, and enhancing overall dining experience for guests. Strong communication skills and ability to handle fast-paced environments effectively. Proven track record of contributing to team success and ensuring seamless operations in previous roles.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

The local
Victoria, British Columbia
06.2025 - Current
  • Welcomed guests and ensured a positive first impression upon arrival.
  • Managed reservations and organized seating arrangements for efficient service.
  • Assisted servers by communicating guest needs and special requests promptly.
  • Provided menu information and answered guest questions about dining options.
  • Collaborated with team members to enhance overall guest experience during peak hours.
  • Handled guest complaints with professionalism, ensuring satisfaction and retention.

Hair stylist

Nomi hair salon
Victoria, British Columbia
10.2024 - Current
  • Consulted with clients to determine desired hairstyles and color treatments.
  • Performed haircuts, styling, and coloring using various techniques and tools.
  • Maintained a clean and organized workstation to ensure safety and hygiene.
  • Assisted clients with product selection for hair care and maintenance.
  • Developed strong customer relationships through attentive service and professionalism.
  • Handled cash transactions and processed payments accurately at checkout.
  • Greeted customers, answered phones and booked appointments.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Organized scheduling of appointments throughout the day.

Food and Beverage Hostess

The tapa bar
Victoria, British Columbia
01.2023 - 11.2024
  • Monitored dining room throughout shift to ensure quality service was provided.
  • Collaborated with kitchen staff to ensure timely delivery of meals to customers.
  • Maintained knowledge of the menu items and their descriptions to assist guests with questions.
  • Provided accurate information about daily specials, menu items, prices, ingredients, preparation methods.
  • Greeted guests at the door upon arrival, ensuring they felt welcome in the restaurant environment.

Smoothie Barista

Booster juice
Victoria, British Columbia
02.2022 - 01.2024
  • Prepared smoothies using fresh ingredients and various blending techniques.
  • Maintained cleanliness and sanitation of the smoothie bar area daily.
  • Assisted customers in selecting menu items based on preferences and dietary needs.
  • Educated customers about nutritional benefits of smoothie ingredients available.
  • Ensured that all equipment was properly cleaned, maintained and stored after each shift.
  • Greeted customers in a friendly manner and answered their questions about menu items.

Education

Hair School - Trichology

Vancouver Island University
None
01-2023

High School Diploma -

Mount Doug High School
Victoria, BC
06-2020

Skills

  • Guest relations
  • Team collaboration
  • Customer service
  • Time management
  • Effective communication
  • Active listening
  • Event coordination
  • Attention to detail
  • Assertiveness
  • Friendly demeanor

Languages

Spanish
Limited

References

References available upon request.

Timeline

Restaurant Hostess

The local
06.2025 - Current

Hair stylist

Nomi hair salon
10.2024 - Current

Food and Beverage Hostess

The tapa bar
01.2023 - 11.2024

Smoothie Barista

Booster juice
02.2022 - 01.2024

Hair School - Trichology

Vancouver Island University

High School Diploma -

Mount Doug High School
Lavender Laforet