Lauren Walker
Corbeil,ON
Summary
Trauma-informed Registered Massage Therapist (RMT) and dedicated team player specialized in bridging the gap between musculoskeletal recovery and psychological mental health. Combines an extensive background in social service work and addictions coaching with advanced clinical expertise in deep tissue, Swedish, and sports massage. Proven history of collaborating within fast-paced, multidisciplinary environments to support nervous system regulation, somatic stabilization, and holistic patient recovery. A highly responsible, results-driven professional adept at adapting to changing patient needs, maintaining strict therapeutic boundaries, and consistently delivering evidence-informed, high-quality care to ensure optimal clinical outcomes and client satisfaction., and sports massage, with strong emphasis on client satisfaction and therapeutic outcomes. Reliable and results-driven, consistently delivering high-quality service in fast-paced settings.
Overview
1
1
Certification
2022
2022
years of professional experience
Work History
Student Massage Therapist
CTS Canadian Career College Student Clinic
North Bay, ON
01.2025 - 2027
- Clinical Hours: Completed 420 hours of hands-on clinical experience, emphasizing clear, continuous, and voluntary client consent protocols across all demographics.
- Pathology Mapping: Assessed and treated diverse patient populations presenting with various physical injuries and stress-aggravated conditions (e.g., tension headaches, chronic low back pain, anxiety-induced muscle guarding).
- Maintained accurate client records, ensuring proper documentation of treatments and progress.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Promoted overall well-being with targeted therapeutic treatments for stress relief and pain management.
- Treatment Planning: Formulated adaptive, goal-oriented care plans using deep tissue, Swedish, myofascial release, and joint mobilization techniques while prioritizing client emotional and physical comfort.
- Confidential Documentation: Managed secure, digital patient files using JaneApp, producing accurate S.O.A.P. notes tracking functional progress and physical recovery markers.
Office Administrator
First Pac West
Grand Prairie, AB & Calgary
2016 - 01.2022
- Implemented efficient filing systems, enhancing document retrieval processes.
- Supported financial operations by processing invoices and maintaining accurate records.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Developed internal communication strategies to improve team collaboration and information sharing.
- Led administrative projects focused on streamlining workflows and reducing overhead costs.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Managed office supplies inventory, ensuring timely replenishment and organization.
Community Outreach Worker
Dr. Roz’s Healing Place
Toronto, ON
01.2008 - 2017
- Crisis Management: Provided critical, trauma-informed frontline support, crisis intervention, and advocacy for vulnerable individuals navigating complex socio-emotional challenges.
- System Navigation: Conducted comprehensive intakes and connected clients with multidisciplinary resources, including mental health counseling, medical care, and housing security.
- Therapeutic Alliance: Built and maintained safe, healthy, and highly structured professional relationships with clients experiencing acute psychological distress and complex trauma.
- Collaborated with local organizations to identify resources and services for clients.
- Maintained accurate records of client interactions and progress towards goals, ensuring continuity of care across multiple service providers involved in each case.
Education
Massage Therapy Diploma - Accelerated 2-Year Program
CTS Canadian Career College
North Bay, ONAddictions and Mental Health Graduate Certificate - 1-Year Program
Durham College
Oshawa, ONSocial Service Worker Diploma - 2-Year Program
Sir Sandford Fleming College
Lindsay, ONSkills
- Swedish massage
- Deep tissue massage
- Professional communication
- Stretching techniques
- Relaxation techniques
- Myofascial release
- Prenatal massage
- Somatic Stress Mitigation: Body-cue monitoring and nervous system regulation
- Clinical Communication: Active listening, motivational interviewing, crisis intervention, and empathetic care
- Case Management & Documentation: Precise SOAP charting and strict client confidentiality
- Comprehensive Assessment: Orthopedic testing, soft-tissue analysis, and psychological bracing evaluation
- Practice Optimization: Problem-solving, high-volume time management, and commitment to strict ethical standards
Certification
- Registered Massage Therapist (RMT) – College of Massage Therapists of Ontario (CMTO)
- Non-Violent Crisis Intervention (NVCI) Certified
- Standard First Aid & CPR (Level HCP)
- WHMIS Certified
Timeline
Student Massage Therapist
CTS Canadian Career College Student Clinic
01.2025 - 2027
Community Outreach Worker
Dr. Roz’s Healing Place
01.2008 - 2017
Social Service Worker Diploma - 2-Year Program
Sir Sandford Fleming College
Office Administrator
First Pac West
2016 - 01.2022
Massage Therapy Diploma - Accelerated 2-Year Program
CTS Canadian Career College
Addictions and Mental Health Graduate Certificate - 1-Year Program
Durham College