LEIDY YULIANA ALPALA CORTES
CALGARY,AB
Summary
Professional Massage therapy with robust experience in therapeutic techniques and client care. Adept at fostering collaborative environment and adapting to changing needs, ensuring effective team dynamics. Skilled in deep tissue, Swedish, and sports massage, with strong emphasis on client satisfaction and therapeutic outcomes. Reliable and results-driven, consistently delivering high-quality service in fast-paced settings.
Overview
10
10
years of professional experience
Work History
Student Massage Therapist
MAKAMI COLLEGE
09.2023 - Current
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
Delivery Driver
Independent Employer
07.2020 - 06.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Waitress Trainee
EL BALCON
02.2017 - 07.2020
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Customer Service Cashier
APUEASTAS S.A.
03.2015 - 02.2017
- Maintained clean and organized workspace, promoting welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Babysitter
Independant
04.2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained clean and organized environment to ensure well-being of children under care.
Education
ESL ENGLISH AS SECOND LANGUAGE - IMPROVE MY ENGLISH
THE IMMIGRATION EDUCATION SOCIETY
Calgary, ABHigh School Diploma -
JOSE MARIA CORDOBA
COLOMBIA12.2021
FLAT MACHINE OPERATOR - UNDERWEAR CONFESSION
INDUSTRIAS INTEGRADAS
COLOMBIA09.2009
Associate of Arts - RECREATION FOR CHILDRENS
MIN SPORTS
COLOMBIA06.2007
Skills
- Time Management
- Swedish Massage
- Deep Tissue Massage
- Stretching Techniques
- Professional Communication
- Client consultation
- Relaxation Techniques
- Reflexology Techniques
- Hot Stone Massage
- Anatomy knowledge
- Sports Massage
- Myofascial Release
- Lymphatic Drainage
- Therapeutic touch
- Prenatal Massage
- Self-Care Practices
- Massage Ethics
- Social skills
- Stress Relief Massage
- Trigger Point Massage
- Strong Work Ethic
- Reliability
- Patience and Empathy
Languages
English
Professional Working
Spanish
Native or Bilingual
HOBBIE
I LIKE READING
I LIKE TO EXERCISE
Timeline
Babysitter
Independant
04.2024 - Current
Student Massage Therapist
MAKAMI COLLEGE
09.2023 - Current
Delivery Driver
Independent Employer
07.2020 - 06.2022
Waitress Trainee
EL BALCON
02.2017 - 07.2020
Customer Service Cashier
APUEASTAS S.A.
03.2015 - 02.2017
ESL ENGLISH AS SECOND LANGUAGE - IMPROVE MY ENGLISH
THE IMMIGRATION EDUCATION SOCIETY
High School Diploma -
JOSE MARIA CORDOBA
FLAT MACHINE OPERATOR - UNDERWEAR CONFESSION
INDUSTRIAS INTEGRADAS
Associate of Arts - RECREATION FOR CHILDRENS
MIN SPORTS
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