Summary

Overview

Work History

Education

Skills

Timeline

Lauren Tompkins

Westminster

Summary

I am a hardworking and determined young woman, looking to widen my skill set and test my limits. With my hands on customer experience, a desire to problem-solve, and a genuine drive for hard work and success, I believe I am a great candidate for this job position.

Overview

years of professional experience

Work History

Delivery Driver / In Store Shopper

Postmates / Instacart

Orange County

01.2019 - Current

Communicated with customers regarding order status and delivery updates.
Navigated local routes to ensure timely deliveries to customers.
Utilized mobile applications for order management and navigation assistance.
In-store shopping items according to the customer's order list.

Order Packer

Wolfpak

Costa Mesa

12.2025 - 01.2026

Seasonal Position
Inspect items for quality and report any damages or discrepancies.
Packaged goods in appropriate containers for shipment.
Maintain cleanliness of the packing area to ensure a safe work environment.
Follow company guidelines for packaging standards and procedures.
Pack customer orders accurately and efficiently for timely delivery.

Cashier - Keyholder - Early AM Stocker

JOANN Fabrics and Crafts

Huntington Beach

08.2019 - 04.2025

Helped customers find specific products, answered questions, and offered product advice.
Unloaded the weekly inventory shipment into the warehouse, sorted it, and then stocked it according to inventory guidelines.
Operated cash register or POS system to receive payment by cash, check and credit card.
Trained new cashiers on register operations and customer service best practices.
Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
Worked during COVID 19 pandemic, store remained open the entire duration.
Loaned out to our Laguna location for three months to help set up and open a new model store location. Loaned to 5 or more locations for backup stocking help.
Worked at three location liquidations and full closures.

Receptionist / Warehouse Worker

Onestitch Custom Embroidery and Screen Printing

Los Alamitos

01.2015 - 01.2021

Managed front desk operations and greeted visitors warmly.
Maintained an organized filing system of confidential client information in accordance with company policy.
Answered multi-line phone system and directed calls efficiently.
Loaded and unloaded orders. Packing and unpacking boxes of merchandise for printing. Packing boxes with items counted out into specific quantity stacks.
Individual poly bagging and labeling items.

Online Boutique Owner

BabeeLashes & Midnightroseboutique