Lauren Smith

During my time as a seasonal beauty advisor at Sephora I performed several tasks and responsibilities:

• Handled cash and Operated POS system
• Took customer information and helped them join our rewards program
• Helped stock and maintain visual displays
• Provided helpful solutions to customer questions
• Maintained a positive, upbeat and friendly attitude to customers as well as coworkers
• Help customers find the best products to suit their needs
• Kept up-to-date with makeup trends and best-sellers
• Maintained counter and display areas for cleanliness and organization.

I spent May 2025 - Aug. 2025 serving ice cream from the Queen Street Creamery ice cream truck where I performed many tasks and responsibilities:

• Provided exceptional customer service by accurately taking and fulfilling ice cream orders.
• Maintained cleanliness and organization of serving area, ensuring adherence to health regulations.
• Handled cash
• Operated a Square debit machine
• Opened and closed the ice cream truck
• held a key
• Managed inventory levels, restocking supplies to maintain smooth operations during peak hours.

I worked 2 separate seasonal positions at Bath and Body Works, the first being from Oct. 2023 - Dec. 2023 and the second being from Sept. 2024 - Jan. 2025, during which I performed many tasks;

• Assisted in display of merchandise
• Operated a POS system
• Provided product recommendations tailored to customers needs and wants
• Greeted customers with a friendly positive attitude
• Replenished stock
• Scanned items and took payments in a timely manner
• Handled cash
• Preformed returns, refunds and exchanges

During the summer of 2024 I worked as a summer student for Big Brothers Big Sisters of Pictou County, where I preformed several tasks:

• General office duties including: telephone/personal reception, filing, typing, photocopying, correspondence, etc.
• Inquiries & distribution of application kits and information
• Receives inquiries, conduct brief telephone orientations, and set appointments.
• Provide description of agency services.
• Assisting with Programs held during the summer months
• Assisting with fundraisers during summer

I worked as Crew Trainer at McDonald's for 3 years where I was assigned many responsibilities:

• Handled food and followed proper food safety procedures
• Operated a POS system
• Trained new employees
• Distributed orders to customers in a timely fashion with precision
• Resolved customer issues and complaints
• Ensured that customers were greeted with a positive attitude and made sure their orders were made correctly
• Ensured that all company policies and procedures were followed accordingly
• Ensured all working areas were kept clean and safe for work
• Delegated tasks and occasionally preformed the roll of a shift leader when one was not present.