Lauren Kosokowsky
Oakville,ON
Summary
Dedicated, hardworking employee with strong customer service, multitasking, and time management abilities. Committed to delivering exceptional experiences and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Data Organizer
GK Consulting
Toronto, Ontario
05.2024 - 09.2024
- Created and managed filing systems for easy access to records and documents for the hospitality industry client segment
- Collaborated with management to develop strategies for improving efficiency in the workplace.
- Provided administrative support to internal departments when needed.
- Developed and implemented organizational systems to streamline workflow processes.
Restaurant Hostess
Verace
Oakville, Ontario
04.2022 - 08.2023
- Greeted approximately 700 to 1000 guests and ensured a positive first impression
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Organized seating charts and event setups.
- Coordinate with staff to ensure smooth operation.
Sales Associate
Home Depot
Oakville, Ontario
04.2021 - 08.2021
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided accurate information about products, prices and services.
Education
Bachelor of Arts - Sociology (3rd year)
University Or Toronto
Toronto, ONSkills
- Event organization
- Animal Welfare
- Customer service
- Relationship building
- Problem solving
- Adaptable
- Microsoft Office
- Effective multitasking
Volunteer
Burlington Humane Society
- Assisted with care including feeding and cleaning to cats
- Gained firsthand knowledge of shelter operations and volunteer coordination
- Collaborated with staff and volunteers to ensure the well being of shelter animals
Timeline
Data Organizer
GK Consulting
05.2024 - 09.2024
Restaurant Hostess
Verace
04.2022 - 08.2023
Sales Associate
Home Depot
04.2021 - 08.2021
Bachelor of Arts - Sociology (3rd year)
University Or Toronto
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