Kseniia Makhno
Toronto,Canada
Summary
Passionate book lover with 9+ years of experience in customer-facing roles, recruitment, and community building. Skilled at creating welcoming spaces, delivering excellent service, and engaging diverse audiences through programs, events, and digital platforms. Experienced in organizing book clubs, reviewing and promoting literature, and building inclusive communities. Eager to bring strong communication, organizational, and outreach skills to support Toronto Public Library's mission of equity, access, and lifelong learning.
Overview
10
10
years of professional experience
Work History
Book Blogger & Community Organizer
02.2023 - Current
- Created and manage two book-focused Instagram accounts with active reader communities.
- Lead an online reading club: select monthly titles, facilitate discussions, and engage diverse participants.
- Partner with Ukrainian publishers and authors to promote new releases and highlight diverse voices.
- Organize virtual events, giveaways, and reading challenges to encourage participation and accessibility.
Technical Recruiter
DataArt
05.2017 - 03.2025
- Delivered professional, client-facing service in a fast-paced environment.
- Organized and facilitated hundreds of interviews and candidate experiences, ensuring clarity and inclusivity.
- Partnered with teams worldwide, developing outreach strategies and building strong stakeholder relationships.
- Maintained accurate documentation, systems, and reporting - transferable to collection management and library systems.
- Coordinated onboarding programs and trainings, enhancing engagement and knowledge sharing.
Technical Recruiter
Grid Dynamics
10.2015 - 05.2017
- Supported global teams in identifying and connecting with talent.
- Built long-term relationships with candidates, managers, and communities across time zones.
- Developed strong adaptability, active listening, and organizational skills under shifting priorities.
Education
Bachelor's degree - English Language
NMetAU
06-2014
Skills
- Customer Service
- Active Listening
- Community Engagement
- Outreach
- Program Planning
- Event Planning
- Collection Development Awareness
- Literary Trends
- Youth Literature
- Children's Literature
- Diverse Authors
- Communication
- Verbal Communication
- Written Communication
- Organization
- Documentation
- Social Media Tools
- Microsoft Office Suite
- Content creation
- Social media management
- Project coordination
- Networking skills
- Event organization
- Team collaboration
Hobbies and Interests
Passionate about youth and adult literature, including thrillers, contemporary fiction, fantasy, and diverse voices. Active participant in reading challenges, book clubs, and literary events in Toronto.
Timeline
Book Blogger & Community Organizer
02.2023 - Current
Technical Recruiter
DataArt
05.2017 - 03.2025
Technical Recruiter
Grid Dynamics
10.2015 - 05.2017
Bachelor's degree - English Language
NMetAU
Similar Profiles
Adrián Pópulo QuirogaAdrián Pópulo Quiroga
Canguro at NACanguro at NA
Savanna FosterSavanna Foster
Personal Babysitter at NAPersonal Babysitter at NA
Elizabeth Paige SessomsElizabeth Paige Sessoms
Stay-at-Home Parent at NAStay-at-Home Parent at NA
Apaar SinghApaar Singh
Restaurant – Waitress & Kitchen Team Member at NARestaurant – Waitress & Kitchen Team Member at NA
Jason YeungJason Yeung
Graduate Research Assistant at Douglas Stephan Group, University of TorontoGraduate Research Assistant at Douglas Stephan Group, University of Toronto