Laurel Ingram
Elliot Lake
Summary
I am applying for the position of customer service agent. I feel that I would be a team player and have experience doing this type of work. I have worked from home just recently.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Customer Service representative
Sutherland Global
10.2015 - 01.2025
- My role at Sutherland was to have the customer’s issue resolved on the first call. Also to give them a great customer experience. I also had option to remote onto their Pcs in order to make sure they were running in tip top shape, do routine clean up to make sure there was no malware or virus on them.
Education
Graduated grade 12 -
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Languages
English
Professional Working
Timeline
Customer Service representative
Sutherland Global
10.2015 - 01.2025
Graduated grade 12 -
Similar Profiles
Santiago Giraldo ValderramaSantiago Giraldo Valderrama
IT Support Engineer at Sutherland GlobalIT Support Engineer at Sutherland Global
Shaneire DrackettShaneire Drackett
Senior Associate Manager at Sutherland GlobalSenior Associate Manager at Sutherland Global
Christen RobinsonChristen Robinson
AI Training & Annotation Specialist (Lead Trainer) at Sutherland GlobalAI Training & Annotation Specialist (Lead Trainer) at Sutherland Global
Gaurav SinghGaurav Singh
Associate - Technology Support at Sutherland GlobalAssociate - Technology Support at Sutherland Global
Michael ManthaMichael Mantha
Algoma-Manitoulin Member of Provincial Parliament at Province of OntarioAlgoma-Manitoulin Member of Provincial Parliament at Province of Ontario