Job Search Status
Open to workWork Type
Full TimeSeasonal WorkLocation Preference
HybridOn-SiteLocation: Östersund, Sweden
Open to relocation: Yes
Open To Work
Laura Pieters
Östersund,Sweden
Work Preference
Summary
Dynamic leader in security management, enhancing incident response through strategic resource allocation. Proven ability to manage security logistics for large-scale events while maintaining a collaborative environment that improves operational outcomes. Committed to upholding high standards of safety and efficiency.
Overview
15
15
years of professional experience
Work History
Lead Hand
Metro Toronto Convention Centre
02.2023 - 08.2026
- Coordinated staff schedules to ensure adequate coverage during peak events.
- Supervised event setup and breakdown for diverse conferences and exhibitions.
- Managed security logistics for 500+ annual events.
- Led daily briefings to align team objectives and address operational challenges.
- Coordinated emergency response plans with local authorities and staff.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Facilitated communication between security team and other departments for a cohesive environment.
Incident Commander
Ripple
08.2022 - 01.2023
- Streamlined incident response protocols in corporate setting, improving system stability through data-driven insights and proactive measures.
- Streamlined resource planning and allocation for security and administrative programs, enhancing operational effectiveness.
- Conducted site reviews and security audits, providing management with actionable recommendations based on findings.
- Developed and updated workplace safety policies to protect employees from violence and harassment.
- Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
- Upheld strict confidentiality regarding sensitive information and security measures.
Security
Centennial University
01.2021 - 07.2022
- Fostered a safe community atmosphere through active engagement with students and staff.
- Reported maintenance issues, including broken locks and malfunctioning alarms, to appropriate personnel.
- Executed administrative duties, streamlining filing and record updates to support operational efficiency.
- Detected emergency situations by keenly listening and observing to respond effectively to alarms.
- Organized physical and digital filing systems for efficient document retrieval.
- Facilitated interdepartmental communication, improving collaboration and workflow between teams.
Shelter Worker
ASAP Security
08.2020 - 02.2021
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Provided emotional support and guidance to individuals in crisis situations.
- Observed client behavior and communicated significant changes to healthcare team for timely intervention.
- Supported clients in daily living activities and personal care routines to enhance overall well-being.
- Compiled comprehensive reports of client interactions for shelter administrators to inform service improvements.
- Joined efforts with volunteers on special projects focused on helping the homeless population.
Security supervisor
Harbourfront Centre
11.2018 - 02.2020
- Pioneered new surveillance techniques, boosting threat detection capabilities, and introduced cutting-edge security technologies, elevating overall facility protection.
- Interviewed and hired security personnel with strong skill sets and expertise.
- Reviewed security practices before events, identifying potential weaknesses and recommending corrective actions.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Analyzed data from various sources to identify trends or anomalies indicating potential threats, informing proactive security measures.
- Gathered security and threat information from multiple intelligence services using variety of web-based and in-house tools, conducted risk analyses and reported results to management.
- Streamlined resource planning and allocation, enhancing security and administrative programs, business management operations, and inventory control.
- Developed and updated policies to keep employees safe from violence and harassment in the workplace.
Security
Harbourfront Centre
06.2017 - 11.2018
- Developed and implemented strategies to enhance security measures, reducing vulnerabilities and improving incident response.
- Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Managed crowd control at events, reducing disturbances and ensuring a safe environment for guests.
- Documented thefts, unauthorized access violations, and unusual occurrences to support criminal or civil investigations.
Administrative Assistant
P Pieters e Cia LTDA
Passo Fundo, Brazil
09.2011 - 02.2016
- Managed scheduling and calendar coordination for executive leadership team.
- Organized and maintained physical and digital filing systems to enhance document retrieval efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Supported preparation of reports and presentations, contributing to effective communication of key information.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Processed invoices for payment using accounting software applications.
- Conducted inventory management for office supplies, ensuring adequate stock levels maintained.
- Assisted with planning special events by coordinating catering services, securing venues, and ordering promotional materials to ensure successful execution.
- Proofread content for typo-free emails and documentation.
Education
Police Foundations -
Humber College
Toronto, ON04-2018
Skills
- Incident response planning and management
- Crisis management strategies
- Operational planning and compliance
- Crowd management techniques
- Event coordination skills
- Team leadership and collaboration
- Client communication expertise
- Interdepartmental collaboration
- Clerical support functions
- Critical thinking abilities