Laura Peña
Long Beach
Summary
Certified Medical Interpreter with background in providing precise interpretation services for healthcare professionals and patients. Strengths include thorough knowledge of medical terminology, cross-cultural communication skills, and adherence to confidentiality regulations. Previous roles demonstrate positive impact on patient care through enhanced doctor-patient communication and understanding.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Online Instructor
Trans-interpreting
03.2021 - Current
- Create informational webinars for certified interpreters which follow continuing education unit guidelines
- Present webinars on Zoom
- Answer questions and clarify information
- Organize educational materials that are sent to interpreters
Healthcare Interpreter at Harbor-UCLA
LA County DHS
06.2019 - Current
- Assist communication between Spanish speaking patients and medical providers
- Sight translate patient documentation to ensure patient has understood the instructions provided
- Follow up with dispatch regarding appointments with providers
- Clarify patient's cultural practices to the medical providers
- Ensure that the patient and their family have understood the information given by medical team
- Cooperate with colleagues on outreach presentations for medical residents
Remote Spanish interpreter
Molina Healthcare
10.2016 - 05.2019
- Improve communication between patient and physician
- Interpret for patients and physicians during medical evaluations
- Translate various medical forms for patients
- Schedule patients for follow up appointments
Education
Associate of Arts - Merch Product Dev
FIDM
Los Angeles, CA06-2009
Skills
- Webinar development
- Learning management systems
- Video conferencing
- Learning assessment
- Curriculum design
- Data analysis
- Microsoft Excel
- Document management
- Attention to detail
- Effective communication
- Problem solving
- Presentation skills
- Cultural competence
- Medical terminology
- Bilingual communication
- Public speaking and presentations
Languages
Spanish
Native/ Bilingual
Certification
- National Board Certification-Spanish since 02/2015
Affiliations
- Sunnyside Central Neighborhood Association: volunteer to participate in local food pantry, neighborhood and beach clean up events.
References
References available upon request.
Timeline
Online Instructor
Trans-interpreting
03.2021 - Current
Healthcare Interpreter at Harbor-UCLA
LA County DHS
06.2019 - Current
Remote Spanish interpreter
Molina Healthcare
10.2016 - 05.2019
Associate of Arts - Merch Product Dev
FIDM
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