Laura Moore
Summary
Diligent and hardworking individual with proven record of success in both work and academic settings. Multiple years of retail and customer service experience in a variety of different enviroments, and previous experience teaching/training for various position in both school and work settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Booking Coordinator
Salmar Theatre
09.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Confirmed appointments, communicated with clients, and updated client records.
Sales Associate/Cashier
Sport Chek
04.2021 - 10.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education Assistant
School District No. 83 & 68
05.2018 - Current
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Participated in professional development opportunities and attended in-services and seminars.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Soccer Coach
Nanaimo Unitied Football Club
09.2019 - 06.2023
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Developed and led age- and ability-appropriate soccer training drills.
- Established individual goals and monitored player performance to support achievement.
- Built positive, productive training environments fostering team unity and camaraderie.
Education
Bachelor of Education - Kinesiology
Vancouver Island University
Nanaimo, BC12.2023
Skills
- Excellent Communication
- Dependable and Responsible
- Project Coordination
- Clerical Support
- Scheduling
- Verbal and written communication
- Customer and client relations
- Customer Service
Certification
Diploma in Sport, Health, and Physical Education (2021)
Certification in Pre & Post-Natal Fitness (2021)
Certification in Education Assistant and Community Support Work (2018)
C License – Certified Canada Soccer (2022)
Non-Violent Crisis Intervention (2023)
Foodsafe (2022)
Currently obtaining the following;
Serving It Right (2024)
Timeline
Booking Coordinator
Salmar Theatre
09.2023 - Current
Sales Associate/Cashier
Sport Chek
04.2021 - 10.2021
Soccer Coach
Nanaimo Unitied Football Club
09.2019 - 06.2023
Education Assistant
School District No. 83 & 68
05.2018 - Current
Bachelor of Education - Kinesiology
Vancouver Island University
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