Laura McGrath
St.John’s,NL
Summary
Dependable team member with solid background supporting group with hardworking approach. Take advantage of every opportunity to go beyond basics and serve customers with speed and diligence. Physically-fit, punctual and eager to learn new tasks.
Overview
5
5
years of professional experience
Work History
Motivator
GoodLife Fitness
St. John's, NL
07.2023 - 01.2025
- Greeted and welcomed gym members, visitors, and guests upon arrival.
- Processed membership agreements and payments accurately and efficiently.
- Responded promptly to customer complaints or issues regarding the facility or equipment.
- Managed front desk operations including scheduling appointments, answering calls.
- Assisted with opening and closing duties, such as checking inventory levels, or stocking supplies.
- Conducted tours of the facilities for potential new members interested in joining the gym.
Server
Cape Spear Café
St. John’s, NL
05.2024 - 10.2024
- Delivered food orders promptly and courteously.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Operated POS terminals to input orders, split bills and calculate totals.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Member Services Representative
Planet Fitness
12.2022 - 07.2023
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Helped members resolve account problems and navigate internal systems to handle routine needs.
- Verified identity information on new accounts using established procedures.
- Collected deposits or payments and arranged for billing.
- Handled calls for new sign-ups, service cancellations.
- Maintained a clean, safe, and orderly environment throughout the club facility.
- Assisting members with spa amenities
Crew Member
Dairy Queen
06.2021 - 12.2022
- Received orders from customers
- Taken orders through headset
- Handled money, counting change
- Worked in a fast paced environment
- Food prep
- Closed restaurant
- Used fryer to prepare food
- Served drinks using fountain drink machine
- Kept supplies stocked
- Cleaned dining and kitchen areas
- Prepping online delivery orders
Crew Member
Wendy's Restaurant
St. John's, NL
06.2020 - 07.2021
- Received orders from customers
- Taken orders through headset
- Handled money, counting change
- Worked in a fast paced environment
- Food prep
- Closed restaurant
- Cleaned dining and kitchen areas
- Prepping online delivery orders
St. John’s Minor Baseball Association
Umpire
05.2020 - 09.2020
- Clear confident calls
- Keep children focused and on task
- Keep track of balls, strikes and score
- Dogs RFC- U14 and U8 Coach
- Keeping children active
- Caring for injuries
- Keeping children focused and on task
Education
Bachelor of Science -
Memorial University of Newfoundland
04-2026
High School Diploma -
Holy Heart of Mary Regional High
St. John's, NL06.2022
Rugby NL Level One Coaching Course -
Holy Heart of Mary Regional High School
Skills
- Computer skills
- Microsoft word, Google docs, Slides, Classroom
- Zoom, Google Meet
- Quickly and effectively operate POS System while taking orders front cash or drive thru
- Team Player
- Communication skills
- Dependability (have never called in sick)
Additional Information
- AWARDS , Most valuable player Rock provincial team-2021,2022 Players player Dogs RFC- 2021 Coaches player Dogs RFC-2022
Timeline
Server
Cape Spear Café
05.2024 - 10.2024
Motivator
GoodLife Fitness
07.2023 - 01.2025
Member Services Representative
Planet Fitness
12.2022 - 07.2023
Crew Member
Dairy Queen
06.2021 - 12.2022
Crew Member
Wendy's Restaurant
06.2020 - 07.2021
St. John’s Minor Baseball Association
05.2020 - 09.2020
Bachelor of Science -
Memorial University of Newfoundland
High School Diploma -
Holy Heart of Mary Regional High
Rugby NL Level One Coaching Course -
Holy Heart of Mary Regional High School
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