Laura Kearns
Swords Co Dublin,Ireland
Summary
Proficient Barber versed in hairstyles, cutting techniques and shaving customers. Collaborative team player with strong communication and relationship building abilities. Reliable Barber focused on providing fast, friendly and knowledgeable service. Solid, loyal clientele built through years of friendly, reliable hair cuts and style. Current on latest trends in men's hair fashions, beard trims and specialty shaves.
Overview
16
16
years of professional experience
Work History
Barber
choppers barbers
08.2021 - Current
- Clipped and sheared hair into diverse cuts and fades for customers daily
- Sanitized equipment and parts and maintained work areas in neat fashion
- Resolved customers concerns with knowledgeable and professional approach
- Handled incoming phone calls and scheduled appointments
- Set up workstation and treatment room with products, equipment and supplies to facilitate services
- Recommended hair styles to compliment clients' facial features.
Barber
Grafton Barber
02.2019 - 09.2020
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
Apprentice Hairdresser
Toni&Guy
11.2017 - 02.2018
- Scheduled client appointments
- Kept salon tidy and clean by sweeping away cut hair, washing dirty linens and emptying trash
- Carried out simple hair treatments under supervision of qualified stylists
- Shampooed and blow dried hair for stylist.
- Upheld highest standards of professionalism throughout all interactions with clients, colleagues, supervisors.
Sales Assistant
Tesco
01.2015 - 01.2017
- Helped customers find specific products, answered questions and offered product advice
- Accepted and completed cash, check and credit card payments
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Administrative Assistant
Eddie Stobart
07.2008 - 09.2009
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Provided secretarial and office management support while building cooperative working relationships
- Inventoried and ordered supplies for office
- Directed customer communication to appropriate department personnel.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
Education
ACADEMY in Hairstyling And Cutting -
Menspire Level 3 Barbering
02.2023
VTCT level 2 in Barbering -
GRAFTON BARBER SCHOOL
Dublin, Ireland10.2021
City&Guilds Diploma Level 5 in Barbering -
Bray Institute of Further Education
09.2020
Make-Up -
Inglot Academy
11.2019
Skills
- Barbering/cutting hair/styling hair
- Customer Service - solving customer product issues, pricing conflicts, product availability Works well as part of a team or on my own initiative - - getting to the source of common customer issues and solving the root cause of problems wherever possible
- Strong communication skills - in person and on the phone
- Phone skills
- Computer Skill
- Issue and Complaint Resolution
- Email communication
- Outlook Meetings/Calendar
- Microsoft Word
- Outstanding client retention
- Microsoft PowerPoint
- File Management/storage
- Multitasking and Prioritization
- Industry Trends
References
- Dakota, 0892422641
- Patrick, 0831505847
Languages
English
Full Professional
Timeline
Barber
choppers barbers
08.2021 - Current
Barber
Grafton Barber
02.2019 - 09.2020
Apprentice Hairdresser
Toni&Guy
11.2017 - 02.2018
Sales Assistant
Tesco
01.2015 - 01.2017
Administrative Assistant
Eddie Stobart
07.2008 - 09.2009
ACADEMY in Hairstyling And Cutting -
Menspire Level 3 Barbering
VTCT level 2 in Barbering -
GRAFTON BARBER SCHOOL
City&Guilds Diploma Level 5 in Barbering -
Bray Institute of Further Education
Make-Up -
Inglot Academy
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