LAURA GARCIA LOPEZ
San Diego
Summary
Working well with others has always been a great skill of mine. I love learning new things and I am a fast learner. I am committed, deadline-driven, detail-oriented and motivated. Customer-focused and high-energy team member with experience in customer relationship management, conflict resolution, safety protocol, regulatory compliance, and time management. Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks
San Diego, CA
01.2025 - Current
- Prepared high-quality beverages according to customer preferences and established recipes.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Operated espresso machines and brewing equipment, demonstrating proficiency in beverage preparation.
- Used the LATTE model. Listen, Acknowledge, Thank, Take action, and Ensure satisfaction
Supervisor
Silver Valley Unified School District
Fort Irwin, CA
08.2023 - 05.2024
- Supervised daily operations to ensure efficient workflow and adherence to company policies.
- Trained new employees on operational procedures and safety protocols, enhancing team performance.
- Monitored inventory levels and coordinated restocking efforts to maintain supply availability.
- Conducted regular performance evaluations to identify areas for improvement among team members.
Warehouse Clerk
Global Enfant
San Diego, CA
08.2022 - 10.2022
- Kept track of how much time I spent on each assignment each day for productivity reporting.
- Was aware of warehouse safety concerns and contacted supervisor with my concerns and for a prompt resolution.
- Moved and lifted heavy loads of merchandise using the pallet jack equipment.
- Maintained productivity and accuracy while continuously lifting and unpacking over 50 pounds of infant packages.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Sales Associate
Ft Irwin Class 6 shoppette
Fort Irwin, CA
03.2022 - 07.2022
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor.
- Suggested the best merchandise based on the needs and desires of the customer.
- Used the cash register system to ring up customer purchases, process payments, and issue receipts.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service, and operational goals.
Warehouse Associate
Amazon Fulfillment Center Tours ONT2
San Bernardino, CA
10.2021 - 02.2022
- Counted and stocked merchandise according to the inventory control log's instructions.
- Entered the quantity received against the purchase order in the computer system.
- Alternated orders in inventory using the first-in/first-out method to keep shelves organized and properly stocked.
- Worked around moving machinery in a safe manner.
- Double-checked the materials' accuracy, quality, and quantity.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Reported defective, lost, or missing merchandise to my supervisor as soon as possible.
Warehouse Associate
Amazon DCS3
Colorado Springs, CO
06.2020 - 09.2020
- Utilized pallet jacks to move items to and from different warehouse locations.
- Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
- Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Crew Member
California Conservation Corps
National City, CA
06.2017 - 09.2017
- Performed daily inspections, basic maintenance, and minor repairs to keep gear and equipment in good working order.
- Followed all company safety procedures, including hand tools and power tools.
- Highway beautification including working alongside Caltrans.
- Widen hiking trails.
- Assist in state emergency fires (Whittier Fire).
Education
High School -
Kearny High School
San Diego, CA01.2016
No Degree - Dental Assistant
Concorde Career College
San Diego, CA10-2026
Skills
- Deadline-driven
- Warehousing functions
- Bilingual - English and Spanish
- Warehouse and fulfillment
- Computer-savvy
- Safety-conscious
- Teamwork
- Organization
- Fast learner
- Stocking
- Customer-oriented
- MS Office
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Stored 300 packages in an hour while working for Amazon.
Languages
Spanish
Full Professional
Timeline
Barista
Starbucks
01.2025 - Current
Supervisor
Silver Valley Unified School District
08.2023 - 05.2024
Warehouse Clerk
Global Enfant
08.2022 - 10.2022
Sales Associate
Ft Irwin Class 6 shoppette
03.2022 - 07.2022
Warehouse Associate
Amazon Fulfillment Center Tours ONT2
10.2021 - 02.2022
Warehouse Associate
Amazon DCS3
06.2020 - 09.2020
Crew Member
California Conservation Corps
06.2017 - 09.2017
High School -
Kearny High School
No Degree - Dental Assistant
Concorde Career College