Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Laura Foyle

209-625 Academy Way

Summary

Organized, personable, and action-oriented individual with a strong ability to communicate efficiently, and who works very well both with others and independently.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Plant Operator

Teck Metals
05.2023 - 09.2023
  • Followed plant safety procedures, rules, and regulations.
  • Adjusted and maintained plant equipment for safety and performance.
  • Retrieved and performed required tests for quality and integrity on product samples.
  • Measured and adjusted chemical feed rates.
  • Tested samples in a lab for quality control.
  • Knowledge of plant processes in order to troubleshoot effectively.

Waitress

Columbia Steak and Cocktails
05.2022 - 12.2023
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed and reset tables to keep dining room and work areas clean.

Cashier

Village of Warfield
06.2022 - 09.2022
  • Operated cash register for cash and card transactions with excellent accuracy levels.
  • Answered questions about policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases and locate items.
  • Restocked and organized merchandise.

Desk Worker and Cleaner

Elevate Sport and Health
05.2019 - 09.2021
  • Greeted visitors and members upon arrival, offered assistance and answered questions to build rapport and retention.
  • Maintained clean, tidy and sanitized common areas for personnel and guests.

Food Expeditor

Foxy's Fine Food and Drinks
09.2018 - 03.2020


  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Organized dining area based on reservations, minimizing waiting times.

Waitress

Just As You Like It Catering
01.2011 - 08.2018
  • Displayed enthusiasm and promoted excellent service to customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.


Deli Worker

Safeway, Trail, British Columbia
05.2018 - 09.2018
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

High School Diploma -

J.L. Crowe Secondary
Trail, BC
06.2020

Associate of Science - General Sciences

Selkirk College
Castlegar, BC

Bachelor of Science - Human Kinetics

University of British Columbia
Kelowna, BC

Skills

  • Conflict and Complaint Resolution
  • Cool Under Pressure
  • Flexible and Adaptable
  • Prioritization and Time Management
  • Conscientious and Detail-Oriented
  • Quality Control
  • Positive Team Player
  • Building Rapport and Trust
  • Building Confidence through Positive Reinforcement

Accomplishments

    St. Marguerite Bourgeoys Scholarship - September 2023

    Dean's Honour Roll - UBCO - 2022-2023

    Dean's Honour Roll - UBCO - 2021-2022

    Academic Excellence Award in Geography - April 2021

    Helen Roberts Bryden Award in English - June 2020

    St. Marguerite Bourgeoys Scholarship - June 2020

    Award for Academic Achievement - June 2017

    Award for Physical Education - June 2017

    Twice Nominated for BATD Scholarship - 2015, 2016

    Award for Academic Achievement - June 2016

    Honour Roll Student in High School




Certification

May 2022

Serving It Right

May 2022

First Aid & CPR/AED level C

References

Geno LeRose, Owner

Columbia Steak and Cocktails

(250) 368-7200

Hailey Stevens, Previous Manager

Warfield Pool

(250) 231-5315

hdstevens1998@hotmail.com

Dallas Calvin, Owner

Elevate Sport and Health

(250) 231-3657

dallas@elevate-sport.ca

Timeline

Plant Operator

Teck Metals
05.2023 - 09.2023

Cashier

Village of Warfield
06.2022 - 09.2022

Waitress

Columbia Steak and Cocktails
05.2022 - 12.2023

Desk Worker and Cleaner

Elevate Sport and Health
05.2019 - 09.2021

Food Expeditor

Foxy's Fine Food and Drinks
09.2018 - 03.2020

Deli Worker

Safeway, Trail, British Columbia
05.2018 - 09.2018

Waitress

Just As You Like It Catering
01.2011 - 08.2018

High School Diploma -

J.L. Crowe Secondary

Associate of Science - General Sciences

Selkirk College

Bachelor of Science - Human Kinetics

University of British Columbia

May 2022

Serving It Right

May 2022

First Aid & CPR/AED level C

Laura Foyle