Laura Forero
Manhattan Beach
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Store Seller
Clothes And Collection Toys Store
09.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, rotated stock, and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged in friendly conversations with customers to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
School Service Seller
Colegio Jesús de Nazaret
01.2017 - 01.2019
- Customer Management, providing school plans to parents in a friendly and persuasive way, showing academic plans and school facilities, in a friendly way
- Always having a positive attitude and being an active listener to the client's needs.
Store Seller
Family Business
01.2016 - 01.2017
- Store seller and customer service providing effective service, speaking to the customer in a friendly and cheerful manner, serving them with patience and a positive attitude.
Education
High school -
Colegio La Merced
Mosquera, Cudinamarca12.2015
Skills
- Customer service management
- Providing effective service with patience, courtesy, and empathy
- 1 year of experience in a family business
- 3 years experience providing educational services in schools to parents
- Active listening
- Responsible
- Resilience and adaptability
- Empathetic
- Patience
- Courteous and helpful
- Punctual
- Problem-solving and initiative
- Fast learning
Languages
Ingles
Spanish
Korean
Birth Year
1997
Personal Information
Title: Store Seller
Additional Information
Number reference
+1 (310) 480-0567
+1(310) 654-3240
Timeline
Store Seller
Clothes And Collection Toys Store
09.2023 - 11.2023
School Service Seller
Colegio Jesús de Nazaret
01.2017 - 01.2019
Store Seller
Family Business
01.2016 - 01.2017
High school -
Colegio La Merced
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