Laura Challgren
Sherman Oaks
Summary
Dedicated Volunteer Crisis Counselor with an aspiration for fields in childcare and Psychology. I utilize effective communication skills in order to understand and adapt to my clients' needs in a crisis situation, and I care deeply for each client I receive.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crisis Counselor Volunteer
Crisis Text Line
Sherman Oaks
12.2025 - Current
- Utilized crisis intervention strategies to help clients manage distressing situations.
- Collaborated with counselors and supervisors to provide immediate support for clients in crisis
- Assessed client needs and determined appropriate responses in real-time.
- Participated in training sessions to improve counseling skills and expand knowledge base for enhanced client care.
Teachers Assistant
CHAMPS
Van Nuys
08.2023 - 06.2024
- Monitored student behavior and provided guidance to maintain a positive environment.
- Organized classroom materials and resources to support effective teaching sessions.
- Graded assignments and provided constructive feedback to help students enhance their work.
Education
Some College (No Degree) - Applied Psychology
Mount Saint Mary's University
Los Angeles, CAHigh School Diploma -
Champs Charter Highschool of The Arts
Van Nuys, CA06.2024
Skills
- Crisis intervention
- Client assessment
- Problem resolution
- Conflict resolution
- Collaboration skills
- Effective communication
- Classroom management
Certification
Volunteer Crisis Counselor - Crisis Text Line
Timeline
Crisis Counselor Volunteer
Crisis Text Line
12.2025 - Current
Teachers Assistant
CHAMPS
08.2023 - 06.2024
Some College (No Degree) - Applied Psychology
Mount Saint Mary's University
High School Diploma -
Champs Charter Highschool of The Arts