Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Latrell Calderon

Ajax,ON

Summary

Motivated Service Worker experienced in providing exceptional customer service. Dedicated to following health and safety guidelines and handling adversity properly. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Wendy's
06.2022 - 09.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Bachelor of Arts - Honours Arts And Business

University of Waterloo
Waterloo, On
04.2027

Skills

  • Friendly and Outgoing
  • Customer Service
  • Problem-solving abilities
  • Cash Handling
  • Team Player
  • Opening and closing duties
  • Active Listening
  • Critical Thinking

Additional Information

Faith Ambassador

NOTRE DAME CATHOLIC SECONDARY SCHOOL, Ajax, ON

September 2020 - June 2023

  • Created website and social media content to drive brand awareness and attract new customers.
  • Developed and maintained positive company image and reputation.
  • Leaded and organized community outreach activities like retreats and fundraisers.

Timeline

Customer Service Representative

Wendy's
06.2022 - 09.2023

Bachelor of Arts - Honours Arts And Business

University of Waterloo

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Latrell Calderon