Summary
Overview
Work History
Education
Skills
Languages
Volunteer
Timeline
Generic

Latoya O'Riley

Brampton,ON

Summary

Enthusiastic, outgoing, and hardworking Junior Hairstylist Apprentice seeking a full time position at a reputable salon. Motivated and passionate to serve clients, with a willingness to learn new techniques. Knowledgeable about current trends, dedicated to providing high quality service to clients.

Overview

9
9
years of professional experience

Work History

Hairstylist Apprentice

Alesia Hair Inc.
07.2023 - 01.2024
  • Evaluate client needs and recommend treatments and strategy to achieve desired results while maintaining hair health.
  • Perform cleaning duties such as sweeping, taking out trash, wash towels, and sanitizing standards.
  • Assist hairstylists with cutting, coloring, and styling hair to maintain salon workflow efficiency.
  • Assist with prepping clients' hair for treatment by shampooing and conditioning at shampoo station.
  • Develop versatile styling techniques by working with diverse range of hair types, textures, and lengths.
  • Offer exceptional customer service and support to walk-in and scheduled clients.
  • Participate in hands-on learning experiences alongside senior stylist, honing technical skills necessary for career advancement within industry.

Visual Merchandise Coordinator

Winner's
04.2019 - 10.2022
  • Review weekly merchandise announcements and support in communication of change to merchandise presentation, fashion trends, ads, and events.
  • Collaborate with store managers to determine best placement for merchandise displays.
  • Create visual displays to highlight new and featured products.
  • Maintain floor operational standards and merchandise presentation standards.
  • Train and develop associates in merchandise standards and customer service.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Answer customer questions regarding store merchandise, department information, and pricing.

Store Manager

Gymboree Group
02.2015 - 03.2019
  • Manage purchasing, sales, marketing and customer account operations efficiently.
  • Maintain proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Improve customer satisfaction through staff training in customer service and product knowledge.
  • Coach sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Recruit, hire, and train initial personnel, working to establish key internal functions.
  • Foster positive work environment by cultivating strong relationships between team members through consistent recognition of individual achievements.

Education

Diploma - Hairstyling

Marca College Hair And Esthetics
Brampton, ON
04.2023

High School Diploma -

Central Peel Secondary School
Brampton, ON
2005

Skills

  • Relationship building and management
  • Over 10 years with customer relations,
  • Excellent communication, and active listening
  • Artistic, creative and quick learner
  • Client Services
  • Hands on experience in blow dry, cut, curl, wave, lightener, root retouch, balayage, highlight/lowlight, braiding, and perm
  • GBB Certified with Fusion, iTip, tape, and sew-in extensions
  • Work efficiently and effectively within teams or independently
  • Keep abreast of current trends and techniques
  • Relationship Building
  • Digital Recordkeeping

Languages

English

Volunteer

Grace Place Community Centre

Haircuts for the Homeless 03/2023


Franklin Horner Community Centre

Elderly Day Spa  02/2023


CBC Studios

Easter Seals 11/2023


Miss World Canada

Beauty Pageant 11/2023

Timeline

Hairstylist Apprentice

Alesia Hair Inc.
07.2023 - 01.2024

Visual Merchandise Coordinator

Winner's
04.2019 - 10.2022

Store Manager

Gymboree Group
02.2015 - 03.2019

Diploma - Hairstyling

Marca College Hair And Esthetics

High School Diploma -

Central Peel Secondary School
Latoya O'Riley