LATOYA JOHNSON
Brampton,Canada
Summary
- To pursue a career as a Flight attendant and pursue the love I have for flying. Through servicing and showcasing exceptional kind customer service skills to each client.
- Solid understanding of airport codes, airline terminology and flight procedures
- Excellent communication, interpersonal skills
- Flexible hard worker ready to learn and contribute to team success.
- Highly-motivated employee with desire to take on new challenges. With adaptability, and exceptional interpersonal
- Dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
- Quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively.
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Makeup Artist/Sales
MAC Cosmetics
Toronto, Canada
01.2022 - 01.2024
- Greeted and received customers in a welcoming manner, served customers by helping them select products, and drove sales through the engagement of customers, suggestive selling, and sharing product knowledge
- Provided customer service as a beauty advisor by selling cosmetics, and skin care products; leveraged product knowledge to increase sales by educating and suggesting relevant products by listening to the client
- Showcased leadership skills by training and coaching new employees ensured compliance with key control procedures and maintained the confidentiality of operations
Assistant Manager (Customer Service)
Morphe
Mississauga, Canada
01.2019 - 01.2020
- Demonstrated outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in the display of merchandise, organizing the selling floor and stock areas, and performing inventory management
- Processed payments by totaling purchases, processing checks, handling cash/credit/debit card/POS purchases, etc
- Trained, coached, and oversaw new staff to ensure early and high levels of productivity in operating standards, human resources, customer service, and product knowledge
Education
High School Diploma - OSSD
North Park S.S
Brampton, ONSkills
- Customer-Centric
- Critical Thinking
- Teamwork and cooperation
- Negotiation & Conflict Resolution
- Attention to detail
- Effective customer service
- Reliability and punctuality
- Public speaking
- Problem-solving
- Multitasking and organization
- Empathy and patience
Timeline
Makeup Artist/Sales
MAC Cosmetics
01.2022 - 01.2024
Assistant Manager (Customer Service)
Morphe
01.2019 - 01.2020
High School Diploma - OSSD
North Park S.S