Motivated professional with a solid background in office administration, finance, and customer service. Demonstrates a proven ability to handle diverse responsibilities with adaptability and meticulous attention to detail.
Overview
2
2
years of professional experience
Work History
Office Assistant
Brockton Village Bakery
06.2022 - Current
Prepared invoices and processed payments for wholesale accounts and customers using QuickBooks.
Assisted owners with daily administrative tasks and company projects.
Created efficient databases for tracking store inventory, product information, employee overtime hours and other company needs.
Developed and maintained filing and storage systems in the office.
Hostess
The Goodman Pub and Kitchen
06.2022
Greeting customers, welcoming them into the establishment, seating them and providing them with a menu
Keeping the restaurant orderly, taking reservations and managing a wait-list.
Account Relationship & Investment Manager
Santander Bank
09.2021
Managed and executed customer transactions with respect to business and individual Bank, credit, and investment products
Supported Client Team in all sales supported and administrative functions as needed including pipeline reporting, marketing and business development, client/prospect presentations, printing, faxing, calendar and email management.
Customer Service Representative
Êxito BR.
09.2015
Handled customer inquiries, billing questions, payments, resolved problems and service requests
Offered additional support and checked the customer satisfaction.
Administrative Assistant
Bouti Automotive
12.2013
Organized scheduling performed various administrative functions
Ordered and maintained inventory of supplies and assisted in the care and maintenance of equipment
Education
Business Management -
Georgian@Ilac
Toronto, ON
12-2024
Diploma of Service Excellence for Business - Customer Service -
ILAC International College
Toronto, ON
01.2023
Bachelor Degree of Business Administration -
University Center Fundação Santo André
São Paulo, Brazil
01.2017
Skills
Management
Adaptability
Data Entry
Organization
Microsoft Office
Communication
Team Work
Problem-Solving
Timeline
Office Assistant
Brockton Village Bakery
06.2022 - Current
Hostess
The Goodman Pub and Kitchen
06.2022
Account Relationship & Investment Manager
Santander Bank
09.2021
Customer Service Representative
Êxito BR.
09.2015
Administrative Assistant
Bouti Automotive
12.2013
Business Management -
Georgian@Ilac
Diploma of Service Excellence for Business - Customer Service -
ILAC International College
Bachelor Degree of Business Administration -
University Center Fundação Santo André
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