Summary
Overview
Work History
Education
Skills
Timeline
Generic

Larissa de Oliveira Rodrigues de Souza

Toronto,Canada

Summary

Motivated professional with a solid background in office administration, finance, and customer service. Demonstrates a proven ability to handle diverse responsibilities with adaptability and meticulous attention to detail.

Overview

2
2
years of professional experience

Work History

Office Assistant

Brockton Village Bakery
06.2022 - Current
  • Prepared invoices and processed payments for wholesale accounts and customers using QuickBooks.
  • Assisted owners with daily administrative tasks and company projects.
  • Created efficient databases for tracking store inventory, product information, employee overtime hours and other company needs.
  • Developed and maintained filing and storage systems in the office.

Hostess

The Goodman Pub and Kitchen
06.2022
  • Greeting customers, welcoming them into the establishment, seating them and providing them with a menu
  • Keeping the restaurant orderly, taking reservations and managing a wait-list.

Account Relationship & Investment Manager

Santander Bank
09.2021
  • Managed and executed customer transactions with respect to business and individual Bank, credit, and investment products
  • Supported Client Team in all sales supported and administrative functions as needed including pipeline reporting, marketing and business development, client/prospect presentations, printing, faxing, calendar and email management.

Customer Service Representative

Êxito BR.
09.2015
  • Handled customer inquiries, billing questions, payments, resolved problems and service requests
  • Offered additional support and checked the customer satisfaction.

Administrative Assistant

Bouti Automotive
12.2013
  • Organized scheduling performed various administrative functions
  • Ordered and maintained inventory of supplies and assisted in the care and maintenance of equipment

Education

Business Management -

Georgian@Ilac
Toronto, ON
12-2024

Diploma of Service Excellence for Business - Customer Service -

ILAC International College
Toronto, ON
01.2023

Bachelor Degree of Business Administration -

University Center Fundação Santo André
São Paulo, Brazil
01.2017

Skills

  • Management
  • Adaptability
  • Data Entry
  • Organization
  • Microsoft Office
  • Communication
  • Team Work
  • Problem-Solving

Timeline

Office Assistant

Brockton Village Bakery
06.2022 - Current

Hostess

The Goodman Pub and Kitchen
06.2022

Account Relationship & Investment Manager

Santander Bank
09.2021

Customer Service Representative

Êxito BR.
09.2015

Administrative Assistant

Bouti Automotive
12.2013

Business Management -

Georgian@Ilac

Diploma of Service Excellence for Business - Customer Service -

ILAC International College

Bachelor Degree of Business Administration -

University Center Fundação Santo André
Larissa de Oliveira Rodrigues de Souza