Overview
Work History
Education
Skills
References
Timeline
Generic

Lara Esmarialino

Scarborough,ON

Overview

8
8
years of professional experience

Work History

Cleaning Supervisor

jeras cleaning company
Scarborough , ON-Ontario
12.2023 - Current
  • Prepared work schedules for associates to promote proper staffing levels.
  • Resolved customer complaints promptly and efficiently while ensuring a positive experience.
  • Maintained records of completed tasks including work orders and time sheets.
  • Created weekly schedules for staff members to ensure proper coverage in all areas.
  • Explained goals and expectations required of trainees.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Reported damage or theft of hotel property to management.
  • Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.

Cleaners

toronto maintenance Ltd
Mississauga, Ontario
09.2022 - 12.2023
  • Dusted furniture, machines or equipment.
  • Notified managers of repair needs or additions to building operating systems.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Washed windows both inside and outside of the facility.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.

Cashier Trainer

jolibee incorporation
Las Pinas, Philippines
01.2021 - 06.2022
  • Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
  • Provided feedback to cashiers on their performance, both verbally and through written evaluations.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Answered customer questions and provided store information.
  • Identified appropriate solutions to minimize issues and quickly solve problems.

Food Attendant

queensland cattering
Las Pinas , Philippines
03.2017 - 03.2019
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Cleared tables after customers were finished eating meals.
  • Set tables for upcoming meals by following food service guidelines.
  • Maintained and clean and tidy dining area, including tables, outdoor patio and condiment stations.
  • Displayed prepared foods attractively on trays or plates according to set standards.
  • Maintained cleanliness of work area by sweeping, mopping, and wiping down surfaces.

Education

Bachelors of Education - Elementary Education

Universal College of Paranque
Philippines
06-2015

High School Diploma -

Gatchalian Annex
Philippines
04-2015

Some College (No Degree) - Dental Assistant Level 1

Medix College
Scarborough

Skills

  • Work scheduling
  • Inventory management
  • Customer service
  • Employee training
  • Task delegation
  • Performance evaluation
  • Complaint resolution

References

References available upon request.

Timeline

Cleaning Supervisor

jeras cleaning company
12.2023 - Current

Cleaners

toronto maintenance Ltd
09.2022 - 12.2023

Cashier Trainer

jolibee incorporation
01.2021 - 06.2022

Food Attendant

queensland cattering
03.2017 - 03.2019

Bachelors of Education - Elementary Education

Universal College of Paranque

High School Diploma -

Gatchalian Annex

Some College (No Degree) - Dental Assistant Level 1

Medix College

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Lara Esmarialino