Lannie Porter
Moncton,NB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Lifestyle Consultant
Cloud 5 Solutions
05.2022 - 09.2022
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Delivered prompt service to prioritize customer needs.
- Handled customer inquiries and suggestions courteously and professionally.
Human Services Counselor
Moncton Community Residences Inc.
04.2020 - 01.2022
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Observed and monitored client behavior and responses to treatment.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Proven ability to develop and implement creative solutions to complex problems.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
Diploma - Veterinary Technician
Oulton College
Moncton, NB12.2024
Diploma - Policing And Corrections Foundations
Oulton College
Moncton09.2020
Skills
- Customer Loyalty
- Medication Identification
- Psychosocial Assessments
- Positive Communication Strategies
- Life Management
- Office Meetings
- Best Practices and Standards
- Emotional Support
- Resourceful Researching
- Crisis Situations
- Client Needs Assessment
Additional Information
Currently a Full-Time student attending the Veterinarian Technician course at Oulton College. I am looking to obtain Part-Time employment during weekends and Tuesday-Wednesday Evenings.
Timeline
Lifestyle Consultant
Cloud 5 Solutions
05.2022 - 09.2022
Human Services Counselor
Moncton Community Residences Inc.
04.2020 - 01.2022
Diploma - Veterinary Technician
Oulton College
Diploma - Policing And Corrections Foundations
Oulton College
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