Reliable housekeeper with proven ability to complete tasks quickly and efficiently. Excel in prioritizing, organizing, and following through on different cleaning duties. Specialize in deep cleaning techniques, laundry management, and space organization. Possess strong communication skills, adaptability to changing environments, and capability to work independently or as part of a team to meet high standards of cleanliness.
Overview
14
14
years of professional experience
Work History
Housekeeper
James Aitken & Genevieve Makinson
Collingwood, Toronto, Parrysound , ON
07.2021 - Current
Organized and maintained household inventory records, including supplies and equipment.
Scheduled and supervised vendors for maintenance and repairs.
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Changed bed linens and towels, tidied up rooms.
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Scrubbed kitchen appliances, countertops and fixtures.
Maintained a clean linen closet by folding sheets neatly on shelves.
Followed safety procedures when handling hazardous materials.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Used cleaning chemicals following proper guidelines.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Laundered sheets and removed stains to restore linens to pristine condition.
Assisted in laundry services including washing, drying, and folding of linens and clothing.
Kept all areas of the home neat an organized.
Polished silver monthly to ensure pristine shine.
Responsible for upkeep on lawns and gardens using a ride on tractor, trimmer and blower.
Shovelled and salted walkways in winter to ensure safety of owners and guests.
Traveled to and maintained 3 different properties.
Manager/Cleaner
Meticulous Maid
02.2014 - 04.2018
Plan and manage Daily schedules and driver routes.
Provided in home estimates.
Quality control to ensure the homes met client standards.
Inventory of equipment and supplies.
ordering supplies and chemicals.
Hired and trained new staff.
Cleaned and sanitized bathrooms and kitchens.
Dusted and polished furniture, surfaces and appliances.
Created new strategies for improving customer service standards within the organization
Vacuumed floors using an industrial backpack vacuum.
washed floors with a steamer or mop and bucket.
training in proper use of cleaning products within health and safety data sheets.
Training in proper use of vacuums, steamers, irons, floor polishers, mops and buckets.
Bartender/Waitress
Royal Canadian Legion Branch 82
08.2014 - 01.2017
Mixing and Serving an assortment of cocktails (knowledge of Cocktails)
Pouring draught beer correctly and serving it to customers (knowledge of brands)
Handling cash/credit and debit transactions
Responsible for the cleaning and maintenance of glass ware
Responsible for cleaning tables
Responsible of closing establishment (key holder)
Supervisor/Driver
Vinnie's European Customized Cleaning
09.2013 - 04.2014
Driver of company vehicle.
Responsible for maintaining and keeping driving record for company vehicle.
transported team members to client locations as per cleaning schedules
Supervised team to ensure all health and safety protocols were met.
Cleaned homes and offices as supervisor to clients customized cleaning plans.
Stocked supplies.
Daily laundering of rags and towels
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Client key and code holder
Professional House Cleaner
Merry Maids
03.2013 - 09.2013
Provided home cleaning services that were professional and secure.
Provided direction to other cleaners as Team Captain.
Followed safety procedures when handling hazardous materials.
Worked with speed and efficiency to meet all job requirements.
Interacted pleasantly with clients and guests when performing daily duties.
Provide training of new team members.
Prep Chef/Counter server
Black Camel Café
07.2012 - 03.2013
House keeper
York Condominium Corporation
12.2011 - 07.2012
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Sanitized all areas of the lobby and public restrooms.
Emptied trash receptacles throughout the property.
Reported any maintenance issues or damage to supervisors immediately.
Followed safety procedures when handling hazardous materials.
Interacted pleasantly with clients and guests when performing daily duties.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Baker / Counter Server/ Afternoon Superviser
Tim Horton's
Innisfil, Ontario
07.2010 - 09.2011
Education
High School Diploma -
Gordon Graydon Memorial Secondary School
Mississauga, ON
06-2006
Skills
Customer service-oriented
Pleasant demeanour
Strong interpersonal skills
Self-directed
Time management
Meticulous attention to detail
Safe cleaning with chemicals
Cleaning techniques
Cleaning methods
Housekeeping
Teamwork
Focused and detail-oriented
Commercial and residential cleaning
Building Maintenance
Quality Assurance
Hardworking
Exceptional time management
Cleaning and organizing abilities
Excellent oral and written communication
Accomplishments
Consistently maintained high customer satisfaction ratings.