Lana Wilks
Surrey
Summary
Dynamic and compassionate professional with a diverse background spanning peer support, housekeeping, childcare, warehouse operations, and volunteer work. Excelled at Sister Watch by enhancing mental health support through empathy development and recovery planning. Proven ability to build trust, improve environments, and foster educational growth, demonstrating peer advocacy and effective stress reduction techniques.
Overview
19
19
years of professional experience
Work History
Peer Support Worker
Sister Watch
Surrey, BC
03.2024 - Current
- Participated in ongoing training opportunities to stay current on best practices in mental health support services.
- Improved client well-being by sharing personal experiences, coping strategies, and resources in a relatable manner.
- Built trusting relationships with family members of clients, offering guidance on how to best support their loved ones during the recovery process.
- Strengthened staff knowledge of peer support principles by conducting educational workshops and serving as a role model for colleagues.
- Assisted clients in setting realistic goals for recovery and provided guidance on steps towards achieving them.
Housekeeper
Joe Baudash
Surrey, BC
01.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
Babysitter
Stacey Buckner
Surrey, BC
06.2023 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Warehouse Worker
Big Lots Distribution
Delta, BC
09.2011 - 02.2013
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Volunteer
Dufferin Care Centre
Coquitlam, BC
05.2006 - 09.2010
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Provided emotional support and companionship to elderly in community homes.
Education
Addictions
Peer Support Course
Surrey, BC03-2024
Skills
- Peer advocacy
- Empathy development
- Recovery planning
- Stress reduction techniques
Languages
English
Native or Bilingual
Timeline
Peer Support Worker
Sister Watch
03.2024 - Current
Housekeeper
Joe Baudash
01.2024 - Current
Babysitter
Stacey Buckner
06.2023 - 08.2024
Warehouse Worker
Big Lots Distribution
09.2011 - 02.2013
Volunteer
Dufferin Care Centre
05.2006 - 09.2010
Addictions
Peer Support Course