Lana Wall
Edmonton,Canada
Summary
Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Overview
2
2
years of professional experience
Work History
Host
IHOP
09.2023 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Volunteer
CapitalCare Lynnwood
09.2022 - Current
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
Education
High School Diploma -
Archbishop MacDonald
Edmonton, AB06.2024
Skills
- Telephone reception
- Team Collaboration
- Customer Service
- Multitasking proficiency
Timeline
Host
IHOP
09.2023 - Current
Volunteer
CapitalCare Lynnwood
09.2022 - Current
High School Diploma -
Archbishop MacDonald
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