LAMA MOHAMMDOUH
Surrey,BC
Summary
Highly dedicated and resourceful Community Service Worker with a stellar record of community involvement and conflict resolution. Adept at helping community members find creative and productive solutions for issues with housing, employment, and health care. Strong multitasker able to handle a number of simultaneous client questions and problems with high accuracy and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Resident Support Worker & Shelter Support Worker
Community Builders Group
Vancouver, BC
09.2023 - 07.2024
- Identifying potential problems and reporting them to the Building Coordinator and Management
- Assessing and resolving potential emergency situations, such as aggressive behavior by clients, to avoid harm to the resident and others
- Providing mental health care, emphasizing healthy living habits, strong interpersonal connections, and emotional well-being
- Participating in team reports and care conferences, discusses/recommends changes to mental health treatment plans, and collaborating with multidisciplinary teams to provide input
- Encouraging clients to attend appointments and medical follow-ups coordinated with the care team.
Community Mental Health Worker( Practicum Student)
Lookout Housing Society
Surrey, BC
06.2023 - 07.2023
- Meeting daily with each clients in order to talk about their health and fill out the reports
- Recognize changes in patient's affect, behavior, mood and level of suicidally or self-harm
- Provide care for patients with: depression/suicidal impulses, mania, anxiety, aggressive/assaultive behavior, chemical dependency issues/detox, personality disorders
- Perform daily patient care tasks preparing food Performs basic housekeeping tasks required to maintain patient living areas, which may include cleaning soiled beds and floors.
Youth Worker(Volunteer)
UMOJA
Surrey, BC
02.2023 - 03.2024
- Led students through new leading activities through teaching, asking questions, demonstrating and providing hands-on experience
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Managed 20-30 students on daily basis.
Translator and Interpreter Volunteer
Immigration Welcome Central
Surrey, BC
02.2020 - 02.2022
- Applied cultural understanding to discern specific meanings beyond literal written words
- Developed translated forms and educational materials for non-English speaking populations
- Communicated effectively with clients to establish scope and requirements of translation, following up after submission of work to confirm satisfaction and understanding.
Education
Certificate: Community Mental Health - undefined
WCC
Surrey, BC07.2023
Diploma: Social Service & Community Support Worker - undefined
Cambria College
Surrey, BC02.2023
High School Diploma - undefined
Guildford Park Secondary
Surrey, BC06.2021
Skills
- Superior oral and written communication skills
- Significant community service experience
- Strong familiarity with public health and housing issues, unemployment, and public relations
- Exceptional knowledge of local, state, and federal agency operations
- Excellent ability to coordinate community service efforts with a disparate set of communities
- Great organization and presentation skills
- Outstanding creative thinking and problem-solving abilities
- Mood disorders knowledge
- Language Proficiency (English, Arabic)
Certification
- First Aid/CPR
- Food safe
- Naloxone Training
- Nonviolent Crisis Intervention
- Suicide Prevention
- Driving license
Timeline
Resident Support Worker & Shelter Support Worker
Community Builders Group
09.2023 - 07.2024
Community Mental Health Worker( Practicum Student)
Lookout Housing Society
06.2023 - 07.2023
Youth Worker(Volunteer)
UMOJA
02.2023 - 03.2024
Translator and Interpreter Volunteer
Immigration Welcome Central
02.2020 - 02.2022
Certificate: Community Mental Health - undefined
WCC
Diploma: Social Service & Community Support Worker - undefined
Cambria College
High School Diploma - undefined
Guildford Park Secondary