Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lam Nguyen

Edmonton,AB

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.

Overview

12
12
years of professional experience

Work History

Server , Bartender , Busser

Double Tree By Hilton
Edmmonton, AB
02.2017 - Current
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Server

Pho Rice Pot
Edmmonton, T5S 2X6
05.2017 - 09.2018
  • Greeted guests and provided menus.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Baker

Robin Donut
Saskatoon, Saskatchewan
08.2012 - 08.2015

Education

Grant McEwant
Edmonton, AB

Skills

  • Effective customer upselling
  • Table Setting
  • Liquor, wine, and food service
  • Table setting knowledge
  • Beverage Preparation

Timeline

Server

Pho Rice Pot
05.2017 - 09.2018

Server , Bartender , Busser

Double Tree By Hilton
02.2017 - Current

Baker

Robin Donut
08.2012 - 08.2015

Grant McEwant
Lam Nguyen