ANON METHAPITUK
Vancouver,BC
Summary
I have experience in Mechatronics and am pursuing Business Administration. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server, Bartender, Food Runner, Host and Busser
Business Class Air Canada Lounge
Vancouver, BC
03.2024 - Current
- Developed relationships with frequent customers in order to provide personalized service.
- Adhered to established health codes pertaining to food safety practices such as proper storage temperatures and sanitation guidelines.
- Assisted in seating arrangements for large groups of VIPs when necessary.
- Communicated regularly with kitchen staff regarding meal preparation times and special requests from customers.
- Followed up with customers after meals were served to ensure satisfaction with their experience.
- Greeted and welcomed VIP guests into the lounge.
- Ensured that all orders were accurate before being served to guests.
- Attended to guest needs promptly and courteously, providing excellent customer service at all times.
- Upsold additional items or services to maximize profits for the business.
Expeditor, Food Runner, Host and Busser
Sala Thai Restaurant
Vancouver, BC
08.2023 - 04.2024
- Provided excellent customer service by anticipating customer needs.
- Contributed to team efforts by accomplishing related tasks as needed.
- Ensured compliance with health and safety regulations within the restaurant.
- Provided customers with accurate wait times and monitored waiting list.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Resolved customer service and food-related issues to maintain guest satisfaction.
Teacher assistance
Ninja Coding Space
Thailand
03.2021 - 12.2021
- Created a welcoming and organized classroom environment, prioritizing student comfort and care
- Communicated effectively with students, teachers, and parents, honing skills in providing helpful directions and information to guests
- Developed strong time management abilities
- Managed multiple tasks and student schedules.
Dishwasher
Riley's Fish & Steak
Vancouver
10.2023
- Clean the dish and once cleaned, inspect dishes for any missed spots and rewash if necessary
- Emptying the trash bins in the kitchen securely tie off the trash bags and transport them to the designated outdoor dumpster or trash disposal area
- Opening the restaurant and restocking as needed to meet the day's demand.
Retail Sales Associate
Kid Corner
Thailand
07.2018
- Demonstrated strong communication skills by engaging with customers, addressing their needs, and offering relevant product information
- Managed multiple tasks efficiently, such as handling cash transactions, restocking shelves, and maintaining store cleanliness
- Assisted customers with finding suitable products based on their preferences and needs
- Collaborated with team members to achieve sales targets and resolve customer concerns.
Education
Bachelor's degree in engineering -
Mahanakorn University of Technology
01.2020
Some College (No Degree) - Business Administration
ILAC International College
VancouverSkills
- Excellent customer service
- Guest Relations
- Menu knowledge
- High-volume dining
- Wine Pairings
- Customer Service
- Special dietary requirements
- Food safety knowledge
- Bartending proficiency
- Complaint resolution
- Conflict resolution abilities
- Effective customer upselling
- Beverage knowledge
- Cleanliness and sanitation
- Professional Appearance
- Quality Control
- Banquet Coordination
- Service prioritization
Websites
Certification
- Serving It Right
- WHMIS
- Naloxone
Languages
English
Full Professional
Thai
Native/ Bilingual
Timeline
Server, Bartender, Food Runner, Host and Busser
Business Class Air Canada Lounge
03.2024 - Current
Dishwasher
Riley's Fish & Steak
10.2023
Expeditor, Food Runner, Host and Busser
Sala Thai Restaurant
08.2023 - 04.2024
Teacher assistance
Ninja Coding Space
03.2021 - 12.2021
Retail Sales Associate
Kid Corner
07.2018
Bachelor's degree in engineering -
Mahanakorn University of Technology
Some College (No Degree) - Business Administration
ILAC International College
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