Lalita Purbhoo Junggee
Vancouver,Canada
Summary
Dynamic professional with a proven track record at SAP, excelling in customer engagement and lead generation. Bilingual in French, I craft compelling content and optimize for SEO, enhancing brand visibility. Adept at building relationships and driving sales growth, I leverage strong writing and editing skills to deliver impactful results.
Overview
21
21
years of professional experience
Work History
Contributing Copywriter
Yellow Pages
Vancouver, BC
01.2024 - Current
- Create SEO-friendly content for websites and blogs, optimizing titles, descriptions, and keywords.
- Craft compelling headlines that grab the reader's attention immediately.
- Edit existing copy to improve readability while preserving the intended message.
Bilingual Inbound Customer Engagement Associate
SAP
Vancouver, BC
06.2023 - Current
- Identified potential opportunities for upselling services or products based on an understanding of customers' needs.
- Write lead notes for global sales for all SAP products in both English and French.
- Collaborate with SAP sales teams globally to hand over potential leads.
- Provided technical assistance, troubleshooting support, and resolution of customer inquiries, both verbally and in writing.
Founder
Eco Hustle
Port-Louis, Mauritius
01.2019 - 03.2023
- Eco Hustle is an award-winning social enterprise with two eco-friendly brands: Sakili, the brand name of an upcycling line of bags, and Recycle Moi, the first natural and biodegradable sanitary napkins in Mauritius.
Co-founder & Key Account Manager
Nineteen Fifty Design & Print
Port-Louis, Mauritius
01.2012 - 01.2023
- Created and implemented promotional campaigns for key accounts.
- Developed and maintained relationships with key accounts to increase sales volume.
Journalist
Le Defi Media Group, La Sentinelle Ltée & Samedi Plus
Port-Louis, Mauritius
01.2005 - 01.2011
- Researched and wrote stories on a variety of topics, such as politics, crime, education, entertainment, health and sports.
- Conducted interviews with sources to obtain information for stories.
Journalist Trainee
TOP FM Radio
Port-Louis, Mauritius
01.2004 - 01.2005
- Wrote scripts for news broadcasts, promotional materials, and public service announcements.
- Interviewed experts in various fields for opinion pieces or feature stories.
Education
BS/MBA - Business Management
Whitefield Business School
Mauritius08-2026
Certificate - International Human Rights
Université Catholique De Louvain
01-2015
Certificate - Natural Resources & Sustainable Development
Université De Louvain
01-2014
Cambridge International A Levels - Art & Literature
Port Louis State College
Mauritius11-2005
Skills
- Writing, editing, and proofreading
- SEO optimization
- French bilingual
- Customer engagement
- Lead generation
- Brand voice consistency
Accomplishments
- 2023, Forty Under 40 Africa
- 2022, IUCN Leaders Forum, Jeju 2022 speaker
- 2021, Mary Robinson Climate Justice Award Winner
- 2019, UN Climate Action Summit, Speaker
- 2018, Obama Foundation Scholar, Leaders Africa Program
- 2017, Mandela Washington Fellowship, University of Notre Dame, IN - USA
- 2016, Young African Leaders Initiative, Business Entrepreneurship at UNISA
Languages
French
Native/ Bilingual
English
Full Professional
Hindi
Professional
Timeline
Contributing Copywriter
Yellow Pages
01.2024 - Current
Bilingual Inbound Customer Engagement Associate
SAP
06.2023 - Current
Founder
Eco Hustle
01.2019 - 03.2023
Co-founder & Key Account Manager
Nineteen Fifty Design & Print
01.2012 - 01.2023
Journalist
Le Defi Media Group, La Sentinelle Ltée & Samedi Plus
01.2005 - 01.2011
Journalist Trainee
TOP FM Radio
01.2004 - 01.2005
BS/MBA - Business Management
Whitefield Business School
Certificate - International Human Rights
Université Catholique De Louvain
Certificate - Natural Resources & Sustainable Development
Université De Louvain
Cambridge International A Levels - Art & Literature
Port Louis State College
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