Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Lalantha Pitigala Siyasena

Maple,ON

Summary

Proven Night Manager at Marriot Hotel, adept in People Management and Security Awareness, ensuring guest safety and satisfaction through effective complaint resolution and emergency handling. Demonstrated ability to boost operational efficiency by meticulously managing nightly deposits and inventory restocking. Excel in fostering a secure, welcoming environment for guests.

Overview

3
3
years of professional experience

Work History

Night Manager

Marriot Hotel
03.2017 - 08.2020
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.

Education

High School Diploma -

Barthas High School
09.1990

Skills

  • People Management
  • Security awareness
  • Reservations Management
  • Complaint Handling

Languages

English
Professional Working

Additional Information

i work after my education Minister of Attorney general 1990 to 1994 front desk officer

1995 to 1997 travel Agene account and ticketing ( saber ticketing Experian)

1998 to 2017 operating freight forwarding manager

Timeline

Night Manager

Marriot Hotel
03.2017 - 08.2020

High School Diploma -

Barthas High School

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Lalantha Pitigala Siyasena