Lalainia Noel
Smithers,BC
Summary
Experienced with artistic cake design, ensuring cakes are both aesthetically pleasing and structurally sound. Utilizes expert knowledge in color theory and decorating techniques to create unique designs. Track record of collaborating effectively with team members to achieve high-quality results.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Cake Decorator/Bakery Utility Clerk
Country Grocer
10.2021 - 08.2025
- Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Packaged and priced each product according to company pricing procedures.
Sales Associate
Rexall
05.2014 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Dental Assisting
VIU
Nanaimo, BC06-2012
High School Diploma -
Ebus
Vanderhoof, BC06-2010
Skills
- Cake decoration
- Food handling safety
- Precise Hand-eye coordination
- Custom cake consultations
- Product packaging
- Product rotation
- Merchandising techniques
- Customer service
- Time management
- Reliable and punctual
- Cash register operation
- Teamwork and collaboration
Languages
English
Timeline
Cake Decorator/Bakery Utility Clerk
Country Grocer
10.2021 - 08.2025
Sales Associate
Rexall
05.2014 - 10.2021
Dental Assisting
VIU
High School Diploma -
Ebus
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