Lakshmi Balepalli
Toronto,ON
Summary
Friendly Dental Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients' concerns.
Overview
5
5
years of professional experience
Work History
Treatment Coordinator
komal jain dental clinic
Mississauga, Ontario
03.2023 - 06.2024
- Performed administrative duties such as filing insurance claims forms or preparing reports.
- Provided education and resources to help patients understand their treatment options.
- Tracked patient progress and updated records accordingly.
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
Dental Office Receptionist
HERTIAGE SMILES DENTAL CLINIC
Calgary, Alberta
05.2022 - 02.2023
- Conducted daily opening and closing duties such as balancing cash drawer, counting inventory items.
- Ordered supplies, maintained inventory levels, and tracked orders to ensure adequate stock at all times.
- Greeted and checked in patients, verifying insurance information and collecting co-pays.
- Monitored patient flow throughout the day to ensure that each appointment was running on time.
- Prepared treatment plans for patient approval, including cost estimates and payment arrangements.
Dental Receptionist
SKY VIEW RANCH DENTAL CLINIC
Calgary, Alberta
02.2019 - 01.2020
Education
DENTAL BUSINESS ADMINISTRATION
BOW VALLEY COLLEGE
Calgary, AB09-2018
BACHELOR OF DENTISTRY
GITAM UNIVERSITY
INDIA11-2016
Skills
- Patient Flow Management
- Dental Terminology
- Patient Scheduling
- Phone and Email Etiquette
- Insurance Verification
Timeline
Treatment Coordinator
komal jain dental clinic
03.2023 - 06.2024
Dental Office Receptionist
HERTIAGE SMILES DENTAL CLINIC
05.2022 - 02.2023
Dental Receptionist
SKY VIEW RANCH DENTAL CLINIC
02.2019 - 01.2020
DENTAL BUSINESS ADMINISTRATION
BOW VALLEY COLLEGE
BACHELOR OF DENTISTRY
GITAM UNIVERSITY
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