Lakshay Kumar
Toronto,ON
Summary
Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shipper and Reciever
Solo Brands
03.2023 - Current
- Kept work areas clean, safe and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
Machine Operatoe and Helper
Superpufft
08.2022 - 02.2023
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded materials and goods at designated locations for best project availability.
- Located proper slots on storage racks and set pallets in place with forklift.
Operations Supervisor
Bluxkrat ( Fastest Print On Demand)
03.2021 - 05.2022
- Motivated and trained employees to maximize team productivity.
Customer Service Team Leader
Teleperformance
01.2020 - 02.2021
- Trained and supervised team of customer service representatives in providing quality service to customers.
- Conducted regular staff meetings to discuss customer service issues and potential solutions.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Used Software to keep records of customer interactions, customer accounts, and file documents.
Education
Global Business Management - Management And Administration
Loyalist College of Applied Arts And Technology
Belleville, ONPost Graduate Diploma In Management - Human Resource Management
Lovely Professional University
India Punjab08.2021
Bachelor Of Business Administration And Management - Sales And Marketing
Lovely Professional University
India Punjab08.2019
Skills
- System Updating
- Clerical Support
- Corrective Actions
- Packaging and Mail Receiving
- Customer Service
- Box and Container Packing
- Inventory Management
- Outbound Calls
- Inventory Monitoring and Management
Ms Office expertise CRM software handling Digital marketing and SEO knowledge
Accomplishments
- Documented and resolved Stag issues which led to solving every month problem for agents.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 5 in the development of Client reports.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
Certification
- linkedin Training - Six sigma certification
- Customer escalation mangement
- Forklift License - 6months
Timeline
Shipper and Reciever
Solo Brands
03.2023 - Current
Machine Operatoe and Helper
Superpufft
08.2022 - 02.2023
Operations Supervisor
Bluxkrat ( Fastest Print On Demand)
03.2021 - 05.2022
Customer Service Team Leader
Teleperformance
01.2020 - 02.2021
Global Business Management - Management And Administration
Loyalist College of Applied Arts And Technology
Post Graduate Diploma In Management - Human Resource Management
Lovely Professional University
Bachelor Of Business Administration And Management - Sales And Marketing
Lovely Professional University
- linkedin Training - Six sigma certification
- Customer escalation mangement
- Forklift License - 6months
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