Lakhvir Kaur
Dartmouth,NS
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
Burger King
11.2021 - 06.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Restaurant Manager
Sudwest Gyros
07.2020 - 11.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Daycare Teacher
Gardeire Educative Nif-naf
12.2019 - 06.2020
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Engaged with children on individual basis to build positive relationships and promote learning.
Hospital Security Officer
Parmar Hospital
02.2018 - 10.2018
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
Education
Bachelor of Arts -
Collage Cdi
Montreal, QC06.2021
MBA -
Chandighar University
Punjab India2018
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Punctual and Reliable
- Energetic and Enthusiastic
- Interpersonal Skills
- Customer Service
- Critical Thinking
- Computer Skills
Languages
English
Hindi
Punjabi
Certification
- Licensed - class five
- Certified - CPR
- Certified- Food and safety
Timeline
Shift Manager
Burger King
11.2021 - 06.2024
Restaurant Manager
Sudwest Gyros
07.2020 - 11.2021
Daycare Teacher
Gardeire Educative Nif-naf
12.2019 - 06.2020
Hospital Security Officer
Parmar Hospital
02.2018 - 10.2018
Bachelor of Arts -
Collage Cdi
MBA -
Chandighar University
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