Lakhmeet Grewal
Hamilton,ON
Summary
Dynamic and results-oriented professional with a proven track record at Fraser Health, enhancing patient satisfaction and streamlining medical imaging processes. Core competencies include office administration, customer service, and operational efficiency. Recognized for attention to detail and effective communication skills in fast-paced environments. Aiming to leverage expertise to drive continuous improvement in healthcare operations.
Overview
6
6
years of professional experience
Work History
Medical Imaging Clerk
Fraser Health
White Rock, British Columbia
10.2022 - 12.2024
- Registered patients for medical imaging procedures, and guided them through the pre-exam preparation protocols.
- Reduced wait times for patients, with effective scheduling of appointments and coordination of staff schedules.
- Increased patient satisfaction through prompt responses to phone calls, emails, and in-person requests for information or assistance.
- Performed a variety of clerical duties such as filing, scanning documents, entering data into computer system, and managing medical records.
Cashier
99 Nursery & Florist
Surrey, British Columbia
04.2019 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked a flexible schedule and extra shifts to meet business needs.
- Stocked, tagged, and displayed merchandise as required.
Retail Store Clerk
Fairweather
Surrey, British Columbia
05.2019 - 09.2019
- Improved customer satisfaction by providing excellent service and addressing inquiries promptly.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased featured products effectively.
Education
Bachelor of Science - Forestry Bioeconomy Science And Technology
University of British Columbia
Vancouver, BC12-2024
Diploma - Hospital Support Specialist
Stenberg College
Surrey,BC10.2022
High School Diploma -
Queen Elizabeth Secondary
Surrey, BC06.2020
Skills
- Office Administration
- Written and verbal communication
- Cash handling and management
- Order taking
- Data entry proficiency
- Customer service
Languages
Hindi
Native/ Bilingual
Punjabi
Professional
Korean
Elementary
Spanish
Limited
References
References available upon request.
Timeline
Medical Imaging Clerk
Fraser Health
10.2022 - 12.2024
Retail Store Clerk
Fairweather
05.2019 - 09.2019
Cashier
99 Nursery & Florist
04.2019 - 01.2024
Bachelor of Science - Forestry Bioeconomy Science And Technology
University of British Columbia
Diploma - Hospital Support Specialist
Stenberg College
High School Diploma -
Queen Elizabeth Secondary
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