Jenna McCormick
4826 North Meadow Rd. Prince George
Summary
Dedicated and results-driven professional with a proven track record of achieving company objectives through strategic organization and consistency. Adept at performing under pressure and quickly adapting to new challenges to support team success. Highly reliable in managing multiple priorities with a proactive and positive attitude. Eager to take on additional responsibilities to contribute to team goals, demonstrating a strong work ethic and passion for excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Imaging Clerk
Northern Health
10.2023 - 12.2024
- Demonstrated strong attention to detail, promptly identifying errors in scanned images and taking corrective action as necessary.
- Enhanced productivity by multitasking with phone calls, emails, and walk-in inquiries.
- Ensured timely communication with clients, confirming reservation details and addressing any concerns or changes.
- Supported colleagues during peak times by offering assistance where needed, fostering a positive work environment and ensuring efficient workflow.
- Trained new staff members on booking procedures, ensuring consistent quality across all team members.
- Provided exceptional customer service while resolving conflicts or issues related to reservations or cancellations.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Maintained up-to-date knowledge on venue capacities, pricing, and availability to provide accurate information to clients.
MOA/ Assistant Manager
Urgent Primary Care Centre
01.2020 - 10.2023
- MOIS trained
- Clerical duties, such as filing, sorting, data entry, record processing
- Secretarial and administrative knowledge
- Clean and stock examining rooms and other designated areas with necessary supplies
- Performed general service duties, including, answering phones, taking and returning messages, requisitions, specimens, photocopy and faxing documents as required
- Assisting patients with necessary needs, coordinating appointments and test
- Ability to work well with others
- Can communicate effectively both verbally and in writing
- Work creatively and apply critical thinking
- Maintain organization and manage multiple priorities
Administrative office assistant
Western Records Management & Storage
01.2016 - 01.2019
- Answering the phone/Reception responsibilities
- Data Entry, Barcoding, Delivering documents
- Key holder while business owners away
- Retrieving Patient records
- Keeping work space and facility clean
- Running daily office operations
- Shredding confidential documents
Education
Attendning - Health Care Assistant Program
College of New Caledonia
Prince George10-2025
Biology 050
College of New Caledonia
Prince GeorgeHigh School Diploma -
Elizabeth Fry
Prince George2012
Skills
- Work well with others and can work independently
- Friendly
- Quick learner
- Passionate
- Conscientious, hard-working
- Reliable and punctual
- Caring and empathetic demeanor
- Active listening
- Professionalism
Certification
- ServSafe Food Handler's Certification
- First Aid Certification
- CPR Certification
Refrences
Shelley Movold
Urgent Primary Care Manager
250-613-5128
Raylene Janjua
CNC Instructor
250-562-2131 local 6003
Kim Sullivan
UPCC Registered Nurse
250-565-1028
Timeline
Medical Imaging Clerk
Northern Health
10.2023 - 12.2024
MOA/ Assistant Manager
Urgent Primary Care Centre
01.2020 - 10.2023
Administrative office assistant
Western Records Management & Storage
01.2016 - 01.2019
Attendning - Health Care Assistant Program
College of New Caledonia
Biology 050
College of New Caledonia
High School Diploma -
Elizabeth Fry
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