Laila Richardson
Toronto, laila, richardson,ON
Summary
Passionate, engaging and self-motivated graduate looking to provide exceptional customer service, steady work ethic, and innovative ideas to a local franchise. Also seeking opportunities for personal development to compliment professional experience. Provides full time availability including holidays.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bike Instructor
Pedalheads Bike Camps
07.2023 - 08.2023
- Worked with over 100 children of varying age, interest, skill, and developmental levels while communicating and problem solving to reach compliance.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers and monitored safety policies and procedures.
- Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Cashier/Clerk Loblaws
Leslie St
09.2021 - 02.2022
- Created friendly and uplifting environment for customers and colleagues.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Mandated compliance to regulatory, customer and corporate standards and led and participated in alcohol and food safety audits.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Store Assistant
Abu Huraira Centre
09.2015 - 09.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Increased sales and customer satisfaction through personalized servicing.
- Displayed merchandise by arranging in appealing ways to boost sales.
Education
High School Diploma -
Woburn Collegiate Institute
2222 Ellesmere Rd, Scarborough, ON06.2023
Skills
- Confident and socially adept
- Strong interpersonal skills and ability to create positive rapport
- Fast learner and adaptable under pressure
- Cash Counting Machine Operations
- Manages time and resources to complete tasks efficiently
- Works well in team environment and independently
- Reliable and timely
- Reliable and timely
- Reliable and timely
Certification
- Standard First Aid and CPR-C - [June 25, 2023]
- Smart Serve- [2021-Present]
- BSTR- Building Skills Through Recreation Workshop with the City Of Toronto [June 4, 2023]
Accomplishments
- Collectively brainstormed and organized ideas for fundraisers and events
- Facilitated group cohesion, resolution, and support
- Creative lead on outreach initiatives such as posters, advertisements and planning
- Actively participated in advocating for equal rights by attending educational opportunities for Black students.
- Practiced and taught inclusion by liberating the youth population and embracing culture of diverse communities.
- Worked to aid, inspire and provide for equity seeking groups and minorities.
Creative leader of Women's Support and Empowerment Group (10/2022 - 06/2023)
Black Students Association (10/2022 - Present)
Additional Information
- STEM Qualification and Acceptance- Science, Technology, Engineering and Mathematics competitive program.
- Excellence Graduation Award- representing an 80% average for exceling in grade level English.
Timeline
Bike Instructor
Pedalheads Bike Camps
07.2023 - 08.2023
Cashier/Clerk Loblaws
Leslie St
09.2021 - 02.2022
Store Assistant
Abu Huraira Centre
09.2015 - 09.2016
High School Diploma -
Woburn Collegiate Institute
- Standard First Aid and CPR-C - [June 25, 2023]
- Smart Serve- [2021-Present]
- BSTR- Building Skills Through Recreation Workshop with the City Of Toronto [June 4, 2023]
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