Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
AccountManager
Sophie Nuytten

Sophie Nuytten

Customer Services/Student Worker
Calgary,AB

Summary

I am a qualified customer service worker with 5+ years of volunteering and work in different workspaces. My most recent experience has been a summer camp councillor with Pedalheads Bike Company. My experience ranges with different ages and abilities from 2 year olds on the autism spectrum to guardians of students, making me a good candidate for any job with communications and customer services.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bike Instructor

Pedalheads
Calgary, AB
06.2022 - 08.2022
  • Worked with customers to understand needs and provide excellent service.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Prepared variety of different written communications, reports and documents.
  • Trained 24+ hours to ensure quality work in field
  • Lead daily lessons from children ages 2+
  • Implemented conflict resolution protocols in order to ensure happy customers
  • Communicated progress reports to clients about their children highlighting their achievements

Voluntary Assistant

The Performance Studio
Calgary, AB
10.2019 - 06.2022
  • Greeted visitors and customers with a friendly and open attitude
  • Directed clients towards their destination and helped them prepare for their upcoming class however I could
  • Provided any needed information that clients asked for
  • Increased customer loyalty
  • Ensured customer's children were engaged and happy in their lessons
  • Helped head teacher lead class as well as watch children when necessary

Education

High School Diploma -

Central Memorial Highschool
Calgary AB
08.2022 - Current

Skills

Instructor support

undefined

Certification

CPR & AED level C

Interests

Cooking

Baking

Creative outlets

Reading

Timeline

High School Diploma -

Central Memorial Highschool
08.2022 - Current

Bike Instructor

Pedalheads
06.2022 - 08.2022

Voluntary Assistant

The Performance Studio
10.2019 - 06.2022

Similar Profiles

CREATE PROFILE
Sophie NuyttenCustomer Services/Student Worker